eLearning Quality Assurance (QA) Specialist

About the role

We are seeking an experienced eLearning Quality Assurance (QA) Specialist to join our Quality Improvement (QI) Team on an on-demand basis. This is a hands-on, remote role based in North America. As a member of the QI Team, you will support the delivery of high-quality instructor-led training (ILT), eLearning products, and other learning initiatives. A key focus is ensuring that learning assets meet accessibility, functionality, quality, and client branding standards. You will collaborate closely with cross-functional development teams, including Project Managers (PMs), Instructional Designers (IDs), Subject Matter Experts (SMEs), Graphic Designers (GDs), and Media Developers (MDs).

The ideal candidate is highly detail-oriented, technically confident, comfortable working independently, and able to manage changing priorities and deadlines in a collaborative, results-driven environment.

Responsibilities

• Perform quality assurance reviews of eLearning, ILT, and related learning assets (e.g., Storyboards and PDFs) for functionality, accuracy, consistency, accessibility, and conformance with client and industry standards.
• Review learning products with a strong focus on accessibility and client branding requirements.
• Convert existing learning assets into updated, branded, and accessible templates.
• Make direct edits and corrections within Microsoft Word and PowerPoint, and log bugs and edits in Articulate Rise and Articulate Storyline review links.
• Review and write meaningful alternative (alt) text for images and other visual content when needed.
• Verify screen-reader compatibility, reading order, tabbing order, and keyboard navigation when needed.
• Identify functional, content, formatting, accessibility, and usability issues and clearly document required corrections.
• Conduct final quality checks following revisions to ensure identified issues have been resolved.
• Provide clear, constructive, and actionable feedback to members of the development team.
• Collaborate with project teams to resolve quality issues while maintaining project timelines and client expectations.
• Work independently across multiple projects and priorities in a remote environment.

Requirements

• Bachelor’s degree or college diploma in Education, English, Journalism, Communications, or a related field; or equivalent relevant professional experience.

Skills

• Minimum of three years of relevant quality assurance experience in one or more of the following: eLearning QA/testing, ILT materials, technical editing, content editing, technical writing, proofreading, or training/learning content.
• Demonstrated experience reviewing and testing eLearning products for quality, functionality, and accessibility.
• Hands-on experience reviewing projects in Articulate Rise and Articulate Storyline.
• Strong proficiency with Microsoft Word and PowerPoint.
• Knowledge of digital accessibility principles and experience reviewing learning assets for accessibility.
• Experience writing effective alt text and reviewing accessible language.
• Experience verifying screen-reader compatibility, reading order, tab order, and keyboard navigation.
• Excellent proofreading, editing, and written communication skills.
• Exceptional attention to detail and ability to identify inconsistencies across content, functionality, branding, and accessibility.
• Ability to remain focused and accurate when completing detailed or repetitive QA tasks.
• Strong organizational and time-management skills with the ability to meet project deadlines.
• Flexibility and self-motivation, with the ability to work independently in an on-demand environment.
• Ability to provide and receive constructive feedback professionally.
• Strong interpersonal, teamwork, and communication skills, with the ability to navigate challenges positively and collaboratively.

Employment Details

Employment Type: Independent Contractor – On-Demand
Location: North America – Remote
Travel: Not required
Schedule: Hours will vary based on project and business needs.