Elder Services Case Manager - Full Time

About the role

The Elder Services Case Manager is a non-exempt position responsible for caseload management within the elder population, which may include Adult Protective Services High Risk referrals. This position coordinates services, develops care plans, and implements and monitors service delivery.

Responsibilities

• Screen, assess, and evaluate clients for service needs and develop and implement care plans to address service needs
• Evaluate client eligibility for programs, including assistance with Medicaid eligibility
• Maintain regular contact with clients as established in program guidelines
• Provide information, referral, and follow-up for appropriate support services, including coordination of client services with Medicare or Hospice agencies
• Resolve service delivery problems
• Complete and submit accurate and timely documentation, including but not limited to maintaining client records
• Report any suspected abuse, neglect, or exploitation to the Florida Abuse Hotline, according to State of Florida statute
• Maintain established productivity requirements as established by the supervisor and as related to caseload assignment
• Perform all other duties as assigned

Qualifications

• Bachelor’s degree in social work, sociology, psychology, or a related social services field
• Bachelor’s degree in a field other than the social services field with professional human services experience may substitute on a year-for-year basis for the education requirement if approved by the funder
• Two (2) years of case management experience preferred
• Considerable knowledge of community reorganizations and resources
• Effective verbal and written communication skills
• Must be efficient in using Microsoft Office applications, Word, Excel, Outlook, Teams
• Must have a valid driver's license with auto insurance coverage

What We Offer

• $46,446.40 salary
• 15 PTO Days per year
• 13 Paid Holidays
• Medical, Dental & Vision insurance
• Healthcare Concierge
• Financial Wellness Program
• Dependent Care Flexible Spending Account
• Immediate eligibility for 403b Savings Plan with 25% match
• Supplementary Accident, Hospital Indemnity, and Specified Disease insurance
• Paid Life/AD&D insurance
• Pet, Legal, and Identity Theft programs
• Continuous training and professional development opportunities
• Mileage Reimbursement
• An opportunity to make the world a better place!