Elastic Observability Engineer - PLEX

Position Summary

The Elastic Observability Engineer is an important member of our Cloud Operations team, building a world-class Application Performance Monitoring solution to support observability-driven development. You will handle alert response, triage, maintenance, expansion and development to ensure monitoring systems remain healthy and reliable.

Responsibilities

• Respond to alerts, ingestion issues, and user-reported incidents.
  • Perform initial diagnosis, document findings, and resolve or escalate as needed.
• Monitor and troubleshoot Elasticsearch clusters, pipelines, Elastic Agent, Logstash, and Fleet.
  • Participate in the on-call rotation.
• Maintain and routine operations.
  • Perform service restarts, ingestion validation, and configuration updates.
  • Apply Linux/Unix patches and perform basic OS maintenance.
  • Conduct regular cluster health, capacity, and LVM/storage checks.
• Data quality & pipeline support.
  • Verify log, metric, and trace data completeness and ECS alignment.
  • Perform periodic data validation.
  • Document known issues, parsing gaps, and operational patterns.
• Dashboards, visualization & search.
  • Use and maintain Kibana dashboards for operational visibility.
  • Create dashboards and visualizations to support platform monitoring.
  • Use KQL or Lucene queries to validate data and investigate issues.
• Collaboration.
  • Provide actionable escalation details to SRE, DevOps, and Security teams.
  • Maintain runbooks, SOPs, and troubleshooting guides.
  • Communicate effectively during incidents and follow-ups.

The Essentials

• You Will Have:
  • Bachelor's Degree or equivalent years of relevant work experience.
  • Legal authorization to work in the US.

The Preferred

• You Might Also Have:
  • Typically requires 2+ years of relevant experience in observability, monitoring, logging, or IT operations.
  • Linux/Unix: Hands-on administration, patching, networking basics, LVM, and troubleshooting.
  • Windows: Basic OS administration experience.
  • Elastic Stack: Working knowledge of Elasticsearch, Kibana, Fleet, Elastic Agent, APM, Logstash, architecture basics, and core troubleshooting.
  • Observability: Understanding of monitoring practices, observability concepts, dashboards, and visualization creation.
  • Scripting & Automation: Bash scripting, familiarity with Ansible, and experience with Python or PowerShell.
  • Soft Skills: problem-solving, ability to work in a fast-paced environment, and self-starter mindset.
  • Linux/Unix engineering experience; Windows engineering experience.
  • OpenTelemetry (OTEL) or APM experience.
  • Knowledge of Ansible, Terraform, Rabbit MQ, Docker, Kubernetes, AZDO and CI/CD.
  • Guest-level experience with VMware or Azure.
  • Project management exposure.

What We Offer

• Health Insurance including Medical, Dental and Vision
• 401k
• Paid Time off
• Parental and Caregiver Leave
• Flexible Work Schedule where you will work with your manager to enjoy a work schedule that can be flexible with your personal life.

To learn more about our benefits package, please visit at www.raquickfind.com.

This position is part of a job family. Experience will be the determining factor for position level and compensation.

At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.

We are an Equal Opportunity Employer including disability and veterans.