Elastic Observability Engineer - PLEX

Position Summary

The Elastic Observability Engineer is an important member of our Cloud Operations team, building a world-class Application Performance Monitoring solution to support observability-driven development. You will handle alert response, triage, maintenance, expansion and development to ensure monitoring systems remain healthy and reliable.

Responsibilities

• Respond to alerts, ingestion issues, and user-reported incidents.
  • Perform initial diagnosis, document findings, and resolve or escalate as needed.
• Monitor and troubleshoot Elasticsearch clusters, pipelines, Elastic Agent, Logstash, and Fleet.
  • Participate in the on-call rotation.
• Maintain and routine operations.
  • Perform service restarts, ingestion validation, and configuration updates.
  • Apply Linux/Unix patches and perform basic OS maintenance.
  • Conduct regular cluster health, capacity, and LVM/storage checks.
  • Support dashboard upkeep and proactive monitoring.
• Data quality & pipeline support.
  • Verify log, metric, and trace data completeness and ECS alignment.
  • Perform periodic data validation.
  • Document known issues, parsing gaps, and operational patterns.
• Dashboards, visualization & search.
  • Use and maintain Kibana dashboards for operational visibility.
  • Create dashboards and visualizations to support platform monitoring.
  • Use KQL or Lucene queries to validate data and investigate issues.
• Collaboration.
  • Provide actionable escalation details to SRE, DevOps, and Security teams.
  • Maintain runbooks, SOPs, and troubleshooting guides.
  • Communicate effectively during incidents and follow-ups.

Essentials

• You Will Have Bachelor's Degree or equivalent years of relevant work experience
• Legal authorization to work in the US is required

Preferred

• Typically requires 2+ years of relevant experience in observability, monitoring, logging, or IT operations
• Linux/Unix: Hands-on administration, patching, networking basics, LVM, and troubleshooting
• Windows: Basic OS administration experience
• Elastic Stack: Working knowledge of Elasticsearch, Kibana, Fleet, Elastic Agent, APM, Logstash, architecture basics, and core troubleshooting
• Observability: Understanding of monitoring practices, observability concepts, dashboards, and visualization creation
• Scripting & Automation: Bash scripting, familiarity with Ansible, and experience with Python or PowerShell
• Soft Skills: problem-solving, ability to work in a fast-paced environment, and self-starter mindset
• Linux/Unix engineering experience; Windows engineering experience
• OpenTelemetry (OTEL) or APM experience
• Knowledge of Ansible, Terraform, Rabbit MQ, Docker, Kubernetes, AZDO and CI/CD
• Guest-level experience with VMware or Azure
• Project management exposure

What We Offer

• Health Insurance including Medical, Dental and Vision
• 401k
• Paid Time off
• Parental and Caregiver Leave
• Flexible Work Schedule where you will work with your manager to enjoy a work schedule that can be flexible with your personal life

To learn more about our benefits package, please visit at www.raquickfind.com.

This position is part of a job family. Experience will be the determining factor for position level and compensation.