Elaia Spa – Massage Therapist (On Call)

About the role

Join the Elaia Spa at Hyatt at Olive 8 as an On‑Call Massage Therapist. Elaia Spa is dedicated to providing an exceptional guest experience while fostering a true connection between the community and the environment. Located inside a LEED‑certified hotel, the spa embraces eco‑friendly practices and reflects Hyatt’s award‑winning culture, recognized as a Great Place to Work in the U.S. for thirteen consecutive years.

Responsibilities

• Deliver exceptional massage and body treatments to guests.
• Provide a high‑level guest experience that aligns with Elaia Spa’s wellness and community‑focused mission.

Requirements

• Current Washington State Massage Therapist License.
• Prior experience as a Massage Therapist.
• A genuine desire to satisfy the needs of others.
• Refined verbal communication skills.
• Physical stamina to lift moderate amounts of weight.
• Ability to stand for extended periods.
• Open availability, including evenings, weekends, and holidays.

Skills

• Great communication skills.
• Exceptional customer service skills.

Benefits

• Medical insurance for you and dependents for less than $125 per month (after 30 days of employment).
• Vision & Dental Insurance.
• 401(k) & Retirement Savings Plan (RSP).
• Basic Life Insurance.
• Short Term Disability Insurance.
• New Child Leave & Adoption Assistance.
• Paid Time Off (vacation accrual: 10 days after 1‑4 years, 15 days after 5‑9 years, 20 days after 10+ years).
• 2 Floating Holidays per year.
• 6 Paid Holidays per year.
• Compassionate Leave.
• Jury Duty Leave.
• Seattle Paid Sick & Safe Time.
• Extended Illness Days (unused sick/safe time >72 hours converted at year‑end).
• Employee Assistance Program.
• Free uniforms and cleaning.
• Discounted parking.
• Discounted rooms at any participating Hyatt location starting day 1.
• Up to 12 complimentary rooms at any participating Hyatt location after 90 days of service.
• Free colleague meals during shift.
• Hyatt Colleague discount program.
• Tuition Reimbursement.
• ORCA Pass subsidy (eligibility requirements apply).
• Note: On‑call colleagues may not be eligible for all benefits and perks listed above.

Pay

• Hourly rate range: $17.13 – $18.49.
• Starting rate: $17.13/hour.
• Established rate for colleagues with 4+ years in the Massage Therapist role (full‑ or part‑time): $17.47/hour.
• Lead rate: $18.13/hour.
• Lead rate for colleagues with 4+ years in the role (full‑ or part‑time): $18.49/hour.
• Four‑year rate increases apply only to full‑ or part‑time colleagues; on‑call colleagues are not eligible.
• Additional compensation: 20% automatic service charge on guest services, of which 18% is paid directly to the therapist.
• Gratuity: 100% of any guest‑provided gratuity goes to the therapist.
• Commission: 15% on services for any treatment length.
• Shift differential: $4.00/hour for hours worked on Fridays, Saturdays, and Sundays.
• If a therapist works both Saturday and Sunday, they receive an additional $4.00/hour for hours worked Monday‑Thursday.

Schedule

This is an On‑Call position requiring a flexible schedule. Candidates must have open availability, including evenings, weekends, and holidays.