EHR Learning Coach (FT) | MIS | Ames | 2026-142

About the role

You’ll partner closely with operations and clinical teams to support Epic adoption, workflow improvement, and use of clinical technology.

Responsibilities

• Provide one-on-one and group coaching to clinicians on EpicCare Ambulatory and related clinical technologies
• Facilitate classroom and group training sessions for new and existing nurses and providers
• Assess knowledge gaps and clinical workflows, and implement targeted learning and improvement interventions to improve efficiency and reduce administrative burden
• Evaluate clinical workflows and provide recommendations to improve efficiency and alignment with Epic and other clinical systems
• Develop and maintain clear, practical training materials and resources
• Maintain working relationships with clinical teams
• Support adoption of Epic and related clinical technologies within assigned clinical areas
• Monitor progress and share recommendations with clinical leaders and stakeholders
• Build and maintain working relationships with clinical teams
• Support workflow improvements or practice changes in a clinical setting
• Translate clinical workflows into practical, system-based processes or training
• Manage priorities and work independently in a dynamic environment

Requirements

• Current EpicCare Ambulatory Certification or the ability to obtain certification within 6 months of hire
• Graduate from an accredited school for licensed practical nursing and possess a State Licensed Practical Nurse license OR Graduate of an accredited school of nursing and possess a State Registered Nurse license
• 3+ years of clinical experience in an ambulatory setting
• Experience working directly with providers and clinical staff in a collaborative environment
• Experience building rapport and trust with clinicians through consistent communication and follow-through
• Experience supporting workflow improvements or practice changes in a clinical setting
• Experience supporting clinical teams through system and workflow changes
• Experience translating clinical workflows into practical, system-based processes or training
• An organized and self-directed approach to work
• A professional, service-oriented communication style

Qualifications

Pre-employment drug screen and criminal history background checks are a condition of hire.

Benefits

McFarland Clinic offers a comprehensive benefits package, including health and dental insurance, 401(k), and PTO.