EHR Interface Engineer - Remote

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities.

About the role

The EHR Interface Engineer role is responsible for the support, development, and implementation of interfaces to/from EMRs such as Epic and Oracle Health with 3rd party applications, other EMRs, and interface engines. Additionally, it includes oversight and implementation of conversion and migration projects from legacy systems and EMRs. Strong candidates for this role will be able to demonstrate self-motivation, individual leadership, and team collaboration. You'll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Responsibilities

• Translate business requirements into functional specifications and manage changes to specifications
• Prioritize, coordinate, and implement updates and requested changes to the system; review and test each new release; troubleshoot problems and questions from end users
• Design and develop clinical and business interfaces in the Epic and/or Cerner EMRs according to the project scope and end user workflow with scalability, standard development practices and project constraints in mind
• Provide technical guidance on small to medium efforts within the area of scope with limited supervision
• Develop, support, and maintain all required system design and build documents and other system documentation
• Create detailed testing scripts for different phases of the testing lifecycle (functional testing, integrated testing, mapped record testing and/or parallel revenue cycle testing)
• Perform daily monitoring of interfaces in production
• Adhere to organization standards for system configuration and change control
• Troubleshoot and/or resolve interface issues and escalate more complex issues as appropriate

Requirements

• 2+ years of Interface engineering/development experience
• 2+ years of integration experience with an EMR, such as Epic or Oracle Health
• Proficiency with MS Excel, Visio, PowerPoint, and SharePoint

Qualifications

• Epic, Oracle Health, or other EMR application knowledge or application certifications
• Experience working with common interface engines (e.g. Corepoint, InterSystems, Rhapsody, Cloverleaf)
• Experience with team management (informal or formal) and team or project leadership

Skills

• Excellent time management, organizational, and prioritization skills and ability to balance multiple priorities
• In-depth knowledge of EMR functionality and the full implementation lifecycle of an EMR's suite of applications
• Teamwork and collaboration. Consultative and collaborative style with demonstrated ability with cross-functional teams
• Demonstrate the ability to build and maintain solid internal relationships as well as motivate and inspire other team members through solid consultative skills
• Demonstrates a solid ability to build partnerships and influence others. Work across team, group and business boundaries to drive commonality and reusability in solution to real-world problems
• Demonstrate solid relationship management skills and ability to handle challenging interpersonal situations

Benefits

In addition to your salary, we offer benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements).

Pay

The salary for this role will range from $72,800 to $130,000 annually based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, and certifications.