EHR Interface Engineer - Remote

About the role

Optum Insight is improving the flow of health data and information to create a more connected system, removing friction and driving alignment between care providers, payers, and consumers. Optum's EHR Services is one of the fastest‑growing practices within Optum Insight's Advisory and Implementations business unit, comprising 600+ professionals across the U.S. and Ireland dedicated to improving healthcare delivery through EHR and integrated applications. As an EHR Interface Engineer, you will partner with healthcare technology thought leaders, collaborate with experienced consulting and healthcare leaders, and help partners capture the benefits of their EHR investment by supporting, developing, and implementing interfaces to/from EMRs such as Epic and Oracle Health, overseeing conversion and migration projects from legacy systems, and demonstrating self‑motivation, individual leadership, and team collaboration. The role offers remote flexibility from anywhere in the U.S., with a requirement to work on‑site a minimum of four days per week for hires located in Minneapolis or Washington, D.C.

Responsibilities

• Translate business requirements into functional specifications and manage changes to specifications
• Prioritize, coordinate, and implement updates and requested changes to the system; review and test each new release; troubleshoot problems and questions from end users
• Design and develop clinical and business interfaces in the Epic and/or Cerner EMRs according to the project scope and end user workflow with scalability, standard development practices and project constraints in mind
• Provide technical guidance on small to medium efforts within the area of scope with limited supervision
• Develop, support, and maintain all required system design and build documents and other system documentation
• Create detailed testing scripts for different phases of the testing lifecycle (functional testing, integrated testing, mapped record testing and/or parallel revenue cycle testing)
• Perform daily monitoring of interfaces in production
• Adhere to organization standards for system configuration and change control
• Troubleshoot and/or resolve interface issues and escalate more complex issues as appropriate

Requirements

• 2+ years of Interface engineering/development experience
• 2+ years of integration experience with an EMR, such as Epic or Oracle Health
• Proficiency with MS Excel, Visio, PowerPoint, and SharePoint

Qualifications

• Epic, Oracle Health, or other EMR application knowledge or application certifications
• Experience working with common interface engines (e.g. Corepoint, InterSystems, Rhapsody, Cloverleaf)
• Experience with team management (informal or formal) and team or project leadership

Skills

• Excellent time management, organizational, and prioritization skills with the ability to balance multiple priorities
• In‑depth knowledge of EMR functionality and the full implementation lifecycle of an EMR's suite of applications
• Teamwork and collaboration – consultative and collaborative style with demonstrated ability to work with cross‑functional teams
• Ability to build and maintain solid internal relationships and motivate and