EHR Data Integrity Specialist

Qualifications / Requirements

• Associate or bachelor's degree in healthcare administration, Health Information Management, or related field OR equivalent healthcare operations experience
• 2+ years of experience working within an EHR in a healthcare setting (e-Clinical Works)
• Strong understanding of clinical workflows related to labs, imaging, referrals, and documentation
• High attention to detail with strong organizational and follow-through skills
• Ability to communicate clearly and professionally with clinical and non-clinical staff
• Passionate about providing good care for our patients
• Experience in an FQHC or community health setting
• Experience working with document management, interfaces, or health information exchange
• Prior involvement in audits, quality improvement, or compliance activities
• Experience creating or updating SOPs or workflow documentation

Essential Functions

• Maintain documentation of issues, resolutions, and process gaps
• Collaborate with Operations, IT, and Clinical leadership to identify root causes and workflow improvements
• Avoid performing clinical review, interpretation, or reconciliation of results
• Support audits, quality initiatives, and compliance reviews by providing reports, tracking data, and process documentation
• Provide non-clinical guidance to staff regarding proper workflow for document and results handling
• Participate in testing and validation of EHR workflow changes as assigned

Core Competencies

• Systems and process thinking related to EHR workflows
• Awareness of operational and clinical risk and the importance of timely escalation
• Strong sense of accountability and adherence to escalation protocols
• Effective cross-functional collaboration with clinical, operational, and IT teams
• Calm, methodical problem-solving in a fast-paced healthcare environment