EHR Clinical Informatics Manager
Diligent Tec, Inc · Boston, MA · 1 wk ago
On-siteInformation TechnologyContract
Key Responsibilities
- Administer, support, and optimize PointClickCare (PCC) and other clinical information systems.
- Collaborate with clinicians, facility leadership, IT teams, and vendors to implement system enhancements and workflow improvements.
- Lead EHR implementations, upgrades, conversions, testing, and go-live activities.
- Provide Tier I end-user support, troubleshoot application issues, and perform root cause analysis.
- Cookordinate clinical system configuration, data validation, reporting, and documentation.
- Support interface monitoring, application maintenance, and system integrations.
- Ensure compliance with HIPAA, organizational governance, and change management processes.
- Develop policies, procedures, training materials, and mentor end users on system functionality.
- Manage multiple clinical IT projects while meeting timelines and business objectives.
Required Skills
- 5+ years of experience with Clinical Information Systems, EHR implementations, and healthcare applications.
- Minimum 2 years of PointClickCare (PCC) administration/support experience.
- Strong knowledge of EHR workflows, clinical operations, workflow analysis, and process improvement.
- Experience with software implementations, testing, validation, and production support.
- Strong project management, troubleshooting, and stakeholder communication skills.
- Experience working with physicians, nurses, pharmacists, vendors, and IT teams.
- Proficiency in Microsoft Office Suite and collaboration tools.
- Familiarity with HIPAA compliance, change management, and healthcare reporting.
Preferred Qualifications
- Bachelor's Degree in Nursing (BSN).
- Active Registered Nurse (RN) license preferred/required.
- PointClickCare (PCC) certification or equivalent clinical application certification is a plus.
- Registered Nurse license (active and unencumbered) preferred/required based on organizational standards; PointClickCare (PCC) or other applicable clinical system proficiency or certification preferred.