EHR Billing Specialist I - EHR

HealthRIGHT 360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment. This is a union-eligible position.

About the role

The Electronic Health Records (EHR) Billing Specialist I is responsible for working with the EHR Billing Team and the Fiscal Department to support billing processes and data management. This position will take the lead in problem-solving around reconciliation and billing issues in the electronic health records (EHR) billing system. The role plays a critical role in ensuring the accuracy and efficiency of billing processes, contributing to the financial health and operational effectiveness of the organization.

Responsibilities

• Perform data entry from Welligent to the County systems to ensure accurate and timely billing.
• Run billing reports to support the reconciliation process, ensuring data accuracy and consistency.
• Act as a support agent for the help desk, addressing and resolving billing inquiries and issues.
• Communicate and cooperate with EHR and fiscal teams to troubleshoot reconciliation and billing errors.
• Attend and participate in department, inter-team, and agency meetings as appropriate.
• Utilize problem-solving skills to create more efficient, stable systems for setting up, monitoring, and rectifying EHR billing.
• Assist the Lead EHR Billing Analyst and the Billing Manager in implementing billing systems for new programs or funding streams.
• Develop and maintain effective working relationships with fiscal and clinical leadership.
• Incorporate agency philosophy and mission in all aspects of job performance.
• Maintain confidentiality regarding clients, families, and operations of the agency in accordance with HIPAA and 42 CFR Part 2.
• Exercise good judgment in the performance of duties and responsibilities.
• Other duties as assigned.

Requirements

• High school diploma or equivalent required.
• Some experience working in EHR (Welligent and/or other County systems).
• Some college or AS/AA or BS/BA Degree.
• Comfort in extended Microsoft ecosystem (Office 365).
• Previous non-profit behavioral/mental healthcare agency experience.
• Knowledge of HIPAA and CFR 42 preferred.
• Some understanding of electronic billing systems and EHR operations.

Skills

• High degree of accuracy, speed, and attention to detail.
• Ability to multitask on projects and daily tasks while maintaining effective communication.
• Ability to successfully prioritize.
• Ability to work efficiently and productively in an independent manner.
• Excellent verbal, written, and interpersonal skills.
• Integrity to handle sensitive information in a confidential manner.
• Desire to learn and eagerness to elevate the efficiency of the department and agency.

Schedule

Mon-Fri: 8am-4:30pm

Pay

HealthRIGHT 360 is committed to fair and equitable compensation practices. Placement within the compensation range is based on factors such as relevant experience, education, credentials, internal equity, and organizational compensation practices. The compensation range listed reflects the expected pay for this position based on the primary work location. Actual compensation may vary depending on geographic location and applicable state or local pay transparency requirements.

Benefits

In addition to salary, HealthRIGHT 360 offers a comprehensive benefits package, subject to eligibility requirements.