EH - Nurse Case Manager

About the role

Exeter Hospital, part of Beth Israel Lahey Health, is a nationally recognized, non-profit community hospital that has been caring for the Seacoast region since 1896. With more than 1,400 employees and 370 affiliated physicians, Exeter Hospital provides comprehensive services across cardiovascular care, oncology, orthopedics, breast health, maternity, and more—all supported by advanced technologies and an unwavering commitment to patient-centered care. At Exeter Hospital, you’ll find a close-knit, collaborative environment where every team member is valued, supported, and empowered to make a difference in the lives of patients and their families.

Responsibilities

• Assesses or prescreens all patients for Case Management services. Referrals are received from physician orders, nursing orders and multidisciplinary rounds.
• Develops the needs and prioritizes with input from all parties to organize a plan that will provide maximal outcomes.
• Serves as a liaison among the patient, family members, physicians, nurse, social worker, UR nurse, insurance representative and community resources to individualize patient care and outcomes.
• Advocates for services and funding necessary to meet established outcomes and maintains a working knowledge of the requirements of payers.
• Evaluates individualized patient outcomes and reassesses and adjusts plan to ensure quality and cost-effective outcomes are met.
• Works in close collaboration with Social Work; reviews cases with social work team members to establish and review plan of care.
• Collaborates with Core Care Coordinators to determine how to manage acute issues as they relate to any existing care plan, any barriers, and any ongoing needs.
• (ED Only) Participates in quality improvement projects aimed to improve patient population outcomes and associated processes across the EHR system.

Requirements

• Registered Nurse - NH State or Compact State
• BSN Preferred
• 1-3 years experience Acute setting sub-acute or SNF experience