EFTI Professional Services Project Manager

What We’re Looking For

SHAZAM is looking for a EFTI Professional Services Project Manager to join our team. In this role, you will be responsible for managing customer implementation projects and playing a key role in delivering quality service.

What You'll Do

• Manage all tasks related to the implementation of projects, ensuring the project is completed on time, the scope of the project is agreed upon and met, processes and procedures are followed, and that deliverables are met.
• Avoid unnecessary delays and ensure the project stays on track.
• Ensure all resources, appropriate departments and third-party vendors are actively engaged.
• Aid in problem resolution inquiries and research, determining the appropriate course of action to resolve.
• Ensure project paperwork and agreements are in place, provide subject matter expertise related to configuration, identify potential gaps or issues upon review, recommend alternate solutions and drive towards resolution.

What You Need

• Experience in project management is required; banking experience is preferred.
• Strong verbal and written communication skills.
• Demonstrated research, administrative, analysis and project management skills.
• Demonstrated ability to track tasks, define the need for and use of resources, plan/use resources to keep on schedule, attention to detail, and effective follow-up skills.
• The ability to work in a deadline-driven environment, quickly adapting to change and prioritizing needs.

What’s In It For You

• A mission-driven company with a strong sense of purpose
• A hybrid work environment that values flexibility and collaboration
• Opportunities for professional development and career growth
• A culture that values innovation, integrity, and community impact
• Excellent benefits: Health, dental, and vision insurance
• 401(k) retirement plan with company match
• Flexible spending and health savings accounts
• Life insurance and short- and long-term disability provided at no cost
• Time away from work – PTO, VTO, paid parental leave, and company holidays
• Educational assistance

Pay

Actual compensation is based on various factors, such as geographic location, experience, education, and/or skill level, and is finalized at the time of offer.

Schedule

This is a hybrid position based out of our Des Moines, IA office.

Benefits

A mission-driven company with a strong sense of purpose
A hybrid work environment that values flexibility and collaboration
Opportunities for professional development and career growth
A culture that values innovation, integrity, and community impact
Excellent benefits: Health, dental, and vision insurance
401(k) retirement plan with company match
Flexible spending and health savings accounts
Life insurance and short- and long-term disability provided at no cost
Time away from work – PTO, VTO, paid parental leave, and company holidays
Educational assistance

Qualifications

Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future; ITS, Inc./SHAZAM will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa).