Jobs · Training · California

Educator | Pasadena

lululemon · Pasadena, CA · 3 wk ago
Training$20.5–$23.59/hrPart-time
We need to output HTML fragment with sections: About the role? The posting includes "Who We Are", "Job Summary", "Key Responsibilities Of The Job", "Key Skills & Core Values You Bring", "Job Requirements", "Job Assets (i.e., nice to have; not required)", "Compensation & Benefits Package". Also "Eligibility", "Availability", "Willingness Requirements". We need to use

for section headings. Use
  • for any list of duties/requirements/benefits, and

    for prose. Do NOT repeat job title as heading. Do NOT put Job ID/requisition numbers as headings. Remove boilerplate like EEO, etc. The posting includes some boilerplate like "In keeping with our mission, please connect with us at accommodations@lululemon.com if you have questions..." That's maybe not boilerplate but it's an accommodation contact; might be considered part of posting but not required? It's not a list; it's prose. We can keep it. We need to preserve all substantive information. So we need to include all details. We need to decide sections: "About the Company" maybe from "Who We Are". Could be heading "About the Company" or "Who We Are". The instruction says use headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. But we can also use other headings if they match content? It says "use

    for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It suggests those are examples; we can use those headings if appropriate. Probably we should map content to those headings. Let's see: - About the role: could be Job Summary. - Responsibilities: Key Responsibilities Of The Job. - Requirements: Job Requirements (Eligibility, Availability, Willingness Requirements). - Qualifications/Skills: Key Skills & Core Values You Bring (skills) and Job Assets (nice to have). - Benefits/Pay/Schedule: Compensation & Benefits Package includes pay, benefits. Also Availability maybe schedule. We should not create sections with filler like "commensurate with experience". We have actual pay range. We need to avoid repeating job title. We need to output only HTML fragment. Let's structure:

    About the Role

    Job Summary ...

    Responsibilities

    • ...
    • ... etc. We need to break responsibilities into list items. The responsibilities are long sentences; we can split each bullet. Responsibilities list includes: - Guest (i.e., Customer) Experience - Interact with guests to ensure a great guest experience in a manner that values guests’ time. - Assess guests’ needs to provide customized, effective purchase and return solutions and support. - Provide technical product education by articulating the value and benefit of the product. - Facilitate a seamless end-to-end guest experience by conducting accurate and timely guest transactions and executing market-relevant omnichannel programs (e.g., buy online/pickup in store, phone sales, and ship from store options) according to company standards. - Move dynamically on the floor to continuously engage with guests and attend to guest or store needs. - Receive guest feedback and partner with store leadership to take appropriate action and “make it right” for guests. - Working With Others - Contribute to a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive and engaging experience for all team members and guests. - Establish supportive and productive relationships with all team members. - Collaborate with team members to ensure optimal guest experience and support store operations. - Operations - Perform product presentation tasks (e.g., put items back in place, restock or add depleted items to the floor from inventory, destock or relocate items) according to company standards. - Use in-store technology to support store operations and provide positive guest experiences. - Perform cleaning tasks as needed throughout the shift to maintain the luxury environment of the store. - Understand and adhere to people safety policies and procedures to maintain a safe work environment. - Perform work in accordance with applicable policies, procedures, and laws or regulations. We'll list each as
    • . Next section: Skills & Core Values (maybe heading "Skills").

      Skills

      • Inclusion & Diversity: Creates/supports an inclusive environment that values/celebrates differences
      • Integrity/Honesty: Behaves in an honest, fair, and ethical manner
      • Guest Experience: Enjoys working and connecting with, understanding, and helping guests
      • Personal Responsibility: Accepts responsibility/accountability for actions; is dependable
      • Self-Awareness: Is aware of how words or actions may be perceived by or affect others
      • Collaboration and Teamwork: Works productively with others to achieve goals; seeks diverse perspectives
      • Enthusiasm: Is enthusiastic about one’s own work; looks for ways to make work fun and engaging
      Next: Requirements (Eligibility, Availability, Willingness Requirements). Could be heading "Requirements". We'll list subpoints maybe as list. We need to include: Eligibility: - Must be legally authorized to work in the country in which the store is located - Must be 18 years of age or older - Must have proof of the Right to Work and evidence relating to associated local legislative requirements (EMEA only) - Must have the ability to travel to assigned store with own transportation methods Availability: - Willing to work a flexible schedule including evenings, weekends, and holidays Other Willingness Requirements: - Willing to work in an environment with bright lights and loud music - Willing to move through a store for most of a shift to help guests and accomplish work - Willing to move boxes weighing up to 30 lbs (13.6 kg) - Willing to work as part of a team and also complete some work independently We can combine into a single list under Requirements. Next: Job Assets (nice to have). Heading maybe "Qualifications" or "Preferred Qualifications". We'll use "Qualifications". List: - Education: High school diploma, GED, or equivalent Also maybe mention accommodation contact? Could be a paragraph after. Next: Compensation & Benefits Package. Could be split into Pay and Benefits sections. Since we have actual pay range, we can make a Pay section. Benefits we can list. We need to avoid creating Pay/Schedule/Benefits sections unless posting actually states them. It does state compensation & benefits package, so we can include. We could have:

      Pay

      Base Pay Range: $20.50 - $23.59/hour, subject to minimum wage in the location. Target Bonus: $2.00/hour. Total Target Base Pay Range: $22.50 - $25.59/hour.

      Then Benefits:

      Benefits

      • Extended health and dental benefits, and mental health plans
      • Paid time off
      • Savings and retirement plan matching
      • Generous employee discount
      • Fitness & yoga classes
      • Parenthood top-up
      • Extensive catalog of development course offerings
      • People networks, mentorship programs, and leadership series
      Also note about compensation philosophy etc. Could be a paragraph. We also have note about incentive programs eligibility etc. Could be a paragraph. We should not include boilerplate like "Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice." That's maybe boilerplate but it's substantive? It's a note about benefits; we could keep it as a paragraph. We also have "As part of our offerings, employees in this position are eligible for our competitive bonus program, subject to program eligibility requirements." That's part of compensation. We also have "At Lululemon, Investing In Our People Is a Top Priority. We Believe That When Life Works, Work Works. We Strive To Be The Place Where Inclusive Leaders Come To Develop And Enable All To Be Well. Recognizing Our Teams For Their Performance And Dedication, Other Components Of Our Total Rewards Offerings Include Support Of Career Development, Wellbeing, And Personal Growth". That's prose. We'll include that as a paragraph under Benefits maybe. Now "Who We Are" section: we could put under "About the Company" but instruction says use headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So maybe we put "About the role" for Job Summary, and "Who We Are" could be omitted or merged into About the role? But we need to preserve all substantive information. Could include a paragraph under About the role that includes both Who We Are and Job Summary. Or we could add a separate heading "About the Company" but not in list; but instruction says use those examples, not strictly limited. Safer to add a heading "About the Company" as

      About the Company

      and include Who We Are. That seems okay. Thus final HTML:

      About the Company

      lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

      About the Role

      The Educator role is the foundation of our success as an organization. Educators are experts in creating world-class customer service, or guest experience, in our retail stores. They are responsible for engaging and connecting with our guests, sharing top-quality product education, and speaking authentically about our community and culture.

      Responsibilities

      • Interact with guests to ensure a great guest experience in a manner that values guests’ time.
      • Assess guests’ needs to provide customized, effective purchase and return solutions and support.
      • Provide technical product education by articulating the value and benefit of the product.
      • Facilitate a seamless end-to-end guest experience by conducting accurate and timely guest transactions and executing market-relevant omnichannel programs (e.g., buy online/pickup in store, phone sales, and ship from store options) according to company standards.
      • Move dynamically on the floor to continuously engage with guests and attend to guest or store needs.
      • Receive guest feedback and partner with store leadership to take appropriate action and “make it right” for guests.
      • Contribute to a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive and engaging experience for all team members and guests.
      • Establish supportive and productive relationships with all team members.
      • Collaborate with team members to ensure optimal guest experience and support store operations.
      • Perform product presentation tasks (e.g., put items back in place, restock or add depleted items to the floor from inventory, destock or relocate items) according to company standards.
      • Use in-store technology to support store operations and provide positive guest experiences.
      • Perform cleaning tasks as needed throughout the shift to maintain the luxury environment of the store.
      • Understand and adhere to people safety policies and procedures to maintain a safe work environment.
      • Perform work in accordance with

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