Educational Program Evaluation Manager

Location: Pittsburgh, PA | Type: Direct Hire | Work Model: Onsite

About the role

The Program Manager provides strategic direction for education programs and serves as the primary point of contact for their development, implementation, and evaluation. They contribute to best practices in strategic planning, policy development, and program design, while also fostering partnerships with state and national associations, community agencies, and businesses. Additionally, they handle budgetary functions and conduct research-based analyses.

Responsibilities

• Manage course, clerkship, and program evaluation processes, oversee curriculum mapping initiatives, and support student assessment administration.
• Oversee the evaluation process for courses, clerkships, and other program elements, including survey creation, administration, monitoring, and reporting.
• Collect, clean, and analyze evaluation data to identify trends, strengths, and areas for improvement.
• Prepare and distribute clear, actionable evaluation reports for faculty, course/clerkship directors, committees, and leadership.
• Provide evidence-based recommendations to improve teaching, learning, and curricular effectiveness.
• Monitor response rates, identify challenges, and implement strategies to optimize student participation in evaluation.
• Work closely with OMED, OACQI, and other relevant departments to ensure cohesion across evaluation layout and process.
• Conduct annual reviews of evaluation forms and standard operating procedure(s).
• Support external survey processes as directed.
• Provide strategic direction and set goals for the school's educational programs.
• Serve as primary contact for the development, implementation, and evaluation of programs/courses, outreach initiatives, and international programs.
• Contribute to strategic planning, decision-making, policy development, and problem-solving.
• Initiate and foster collaborative working relationships with state and national associations, governmental offices, community agencies, businesses, and industry to identify and develop initiatives.
• Develop criteria for and initiate new partnerships aligned with strategic outreach goals; lead the partnership development process.
• Define and implement best practices and standards in program/course design.
• Lead cross-unit teams to discover, design, develop, execute, and evaluate programs.
• Provide research-based analysis, reports, and presentations to gain insight, buy-in, and support of key initiatives.
• Develop and refine metrics that are aligned with the strategy.

Requirements

• Bachelor's degree required.
• Minimum of 3-5 years of experience in program evaluation, survey administration, or assessment in higher education (medical education experience strongly preferred).
• Excellent organizational and communication skills.
• Ability to manage multiple projects simultaneously and work collaboratively across teams.
• Proficiency with LMS, data collection, analysis, and reporting, and use of curricular mapping systems or data visualization tools.

Benefits

• Health and welfare benefits coverage options including medical, dental, and vision.
• Spending accounts.
• Life insurance and voluntary plans.
• Participation in a 401(k) plan.