Educational Program Coordinator

Overview

We offer the initial compensation for this position ranging from $71,760 - $85,685 per year, depending on experience, location, and internal equity considerations. Possible additional compensation (may vary based on position eligibility) includes an 8% license differential for LMFT, LCSW, LPCC, PsyD., select peer certifications, and BCBA. Bilingual differentials are also available, up to 7.5% for qualifying direct-service roles and up to $80.00/month flat fee for qualifying non-direct service roles.

Compensation and Benefits

Pacific Clinics' School-Based Intervention Teams (SBIT) provide tiered behavioral health services across various locations. We offer a robust benefits package including medical, dental, vision, and a 401K employer match up to 4%. Benefits eligibility starts on day one.

Job Summary

The SBIT services are delivered within a Multi-Tiered Systems of Support (MTSS) framework, focusing on Positive Behavioral Intervention Supports (PBIS), Wellness Center implementation, Social Emotional Learning, Restorative Practices, and various evidence-based practices to support Community School efforts. This role requires working within the agency's vision, mission, and philosophy, and policies in partnership with the Program Manager and/or Clinical Program Manager.

Responsibilities

• Provide coaching and lead the clinical team in implementing multi-tiered behavioral services across districts and school sites.
• Support behavior specialists and associate educational clinical coordinators to meet performance goals and ensure consistency in service provision expectations.
• Provide direct intervention and necessary coverage for behavior specialists and associate educational clinical coordinators.
• Integrate feedback from the Program Manager/Clinical Program Manager to deliver effective quality services that meet fidelity measures of implementation.
• Utilize data collection systems to support customer outcomes.
• Model, teach, reinforce, and implement assessment-based positive behavioral interventions and skill development plans with students, caregivers, educators, and support networks.
• Achieve the outcomes by ensuring that customer needs and deadlines are realistic and met.
• Manage time effectively, meet agency timelines for clinical documentation, and ensure service hours are clinically appropriate and within payor expectations.
• Engage in solution-focused communication and help maintain a positive work environment.
• Ensure effective coordination of services for students, caregivers, and educators with other providers, both internal and external, by facilitating the development of nurturing relationships, supporting quality environments, and collaboratively problem-solving barriers.
• Drive to appointments with clients and their families or other key contacts.
• Perform physical interactions with children of variable ages such as games, sports, and other activities.

Qualifications

• Bachelor’s degree in behavioral analysis, psychology, special education, or related field required.
• At least two (2) years in a behavioral health clinical role.
• Preferred qualifications include a master’s degree and/or BCBA-eligibility.
• Preferred qualifications also include bilingual proficiency.

Job Competencies

• Conflict Resolution: Takes actions that resolve conflicts in a manner that is best for both the organization and the individuals involved. Addresses complaints and problems quickly and effectively and keeps all parties informed of the status of any negotiations required. Encourages employees to report problems or concerns, and negotiates outcomes that are viewed as fair and even-handed. Encourages employees to view problems as opportunities for growth and learning.
• Customer Focus: Consistently conveys that customers are the highest priority. Respects customer needs and expectations and lets customers know if their expectations cannot be met. Refrains from complaining about (or speaking negatively about) customer behavior or expectations. Communicates in a manner that promotes and sustains customer satisfaction and encourages others to do the same. Achieves the outcomes by ensuring that customer needs and deadlines are realistic and that they are met. Publicly recognizes those who deliver excellent customer service.
• Operational Acumen: Develops the steps necessary to accomplish long-term goals. Identifies long and short-term goals within contractual and budgetary parameters. Allocates required resources, allows for contingencies, and ensures that plans fit with the larger needs of the organization. Sets milestones to measure progress along the way.
• Supervision and Accountability: Provides direct daily supervision to staff, assigned work, and monitors departmental workflow. Adapts work assignments as needed. Ensures deliverables of direct staff.

Physical Requirements

The work environment conditions as described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be required to use hands to handle or feel objects, tools, or controls; reach with hands and arms; and taste or smell. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Driving Required. May have unsupervised contact with children. Requires full background check and TB Exam. We are an Equal Opportunity Employer, which includes providing reasonable accommodations for individuals with a disability. We will consider for employment, qualified Applicants with Criminal Histories in a manner consistent with ordinance 184652 Sec.189.04 (a) and San Francisco Police Code, Article 49. Section 4905.