Education Supervisor

About the role

The New York Foundling is a nonprofit organization that has been supporting hundreds of thousands of people on their paths to stability, strength, and independence since 1869. We help children and families navigate through and beyond foster care, support families struggling with conflict and poverty, and provide services for individuals with developmental disabilities and those in need of quality health and mental health services.

Responsibilities

• Manage and oversee the assigned team model/program by providing guidance and direct supervision for the implementation of services and ensure team’s integration.
• Model adequate standard of care for tutors and coaches by conducting best practice with clients through adherence and regulatory standards from stakeholders.
• Develop and Implement outreach and onboarding plan in partnership with ACS to help the engaged of newly entering and current college students.
• Conduct weekly group supervision for assigned team to assure adherence to model/program principles and associated analytic process.
• Assure that clinicians achieve engagement with all key participants.
• Apply and adhere to NYF Coaching and Mentoring Model for the program as well as the performance evaluation process.
• Ensure the team develops a success plan for each student that takes into account the student’s interests, strengths, and areas of growth.
• Review of session notes to facilitate prompt feedback and support around excellence in services, and for staff development opportunities/learning.
• Assure appropriate and timely documentation of services in all databases to allow for peer and supervisory input, and to meet all reporting and communication needs of funding and referral sources.
• Assure excellent quality of services.
• Collaborate with AVP to develop program manual and implement program manual to the team.
• Collaborate with peer supervisory team to develop and implement program manual for students that describes all program resources available to students, as well as program expectations.
• Responsible for referral management of assigned team or program as per agency/program/ACS guidelines.
• Develop internal agency programs knowledge to support the team in linking students to appropriate mental health services.
• Implement ongoing assessment to identify students experiencing challenges and ensure that they are referred to the appropriate CUNY (or other, as appropriate) mental health resources.
• Review treatment plan and incident reports to identify and address risk factors that give rise to possible child removal, ACS involvement, and out of home placement due to continued referral behavior.
• Supports all program staff, monitors training and professional development needs.
• Participates and promotes team bonding activities.
• Engage in administrative oversight and participate in leadership seminar.
• Responsible for CQI process for the team and responsible for participating in case review process.
• Conduct supervisory reviews in the EHR system and other funding sources systems as applicable, and document reviews.
• Participates in all program training, supervision, and consultation activities as applicable.
• Abide by the Standard of Care and Responsibilities set for supervisors by any oversight body.
• Collaborate with other agency programs.
• Carry a caseload with flexibility on taking more cases to meet programs’ utilization and families’ access to service when needed, and/or as part of coverage support.
• On call responsibilities are required per service delivery, including weekend availability.
• Supports the integration of services and regulation (OMH and Managed Care; meeting billable contacts targets: Client SED, diagnosis, insurance) as applicable.
• Ability to travel outside of assigned borough/region based off client needs.
• Provides coverage as needed for the team and/or for operation hours.
• Respond to email correspondences in a timely manner.

Qualifications

• Bachelor's degree in social work, Psychology, Sociology or related field.
• Master’s degree preferred.
• Good leadership and interpersonal skills.
• Prior experience working with at-risk youth or youth with special needs strongly preferred.
• 1-2 years of relevant experience in evidence-based services, preventive settings, Academic/mentoring/coaching, and/or school-based mental health services.
• 2-3 years of accumulated experience providing direct services to youth and their families in their homes and/or communities.
• Proficient in Microsoft Word, Excel, PowerPoint, Internet, Email, and Data entry systems.
• Excellent communication skills required.
• Experience in managing direct service providers who engage with the identified populations or similar population in high-risk court-involved youth either in Family Court or Adult Court, Child-Welfare programs.
• Understanding and commitment to complying with the New York State Central Register of Abuse and Neglect protocol.
• Experience with and willingness to work with culturally diverse population, computer literacy, able to research current information on medical, social and legal issues.

Skills

• Direct use of pragmatic (i.e. structural, strategic, and functional) family therapies.
• Behavioral therapy targeting school behavior and academic performance.
• Implementation of interventions within or between systems in the youth’s natural ecology that affect or Education.

Pay

Salary Range $70,786.75 + (Bilingual Additive $3,500 + Education Additive $3,800).