Education Program Specialist 1

About Us

Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 12,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values can be found here. The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards.

Job Summary

The Educational Program Specialist I will provide administrative academic support for programs in the Department of Health Professions (HIA & Respiratory Therapy) by assisting with the recruiting and admissions process, student support, course management, and program evaluation. Position will also serve as the primary back up support for the other AHP programs.

Responsibilities

• Serve as the primary contact for applicants/prospective students, providing information on admission requirements, application status, and program details.
• Evaluate transcripts through grade conversion and GPA calculations; create and maintain applicant files for review by the chair, program director, and admissions committee, and rank applicants based on established criteria.
• Maintain Excel spreadsheets tracking applicant qualifications, characteristics, and admissions data, and coordinate with the admissions team to ensure timely processing.
• Manage the full admissions process, including scheduling interviews, maintaining applicant databases, and monitoring application progress.
• Prepare action forms for accepted, alternate, and rejected applicants and notify candidates of admissions decisions.
• Communicate with incoming cohorts throughout spring and summer to ensure they receive required information prior to arrival, and host virtual meetings to provide updates and answer questions.
• Maintain student records, track enrollment data, and prepare semester & annual reports for institutional use.
• Serve on the AHP Admissions Committee and export data from Slate to compile reports and present admissions data at committee meetings.
• Submit curriculum inventory data and Banner class rosters to the Registrar each semester for all programs.
• Create CRNs, prepare Curriculog proposals, submit reports, perform Banner overrides to enable registration, and coordinate classroom services to ensure all courses have assigned space.
• Notify students of registration instructions (dates, location, CRNs, credit hours) and track registration requirements.
• Prior to each semester, enter and submit course schedules to the Registrar using Banner, including classifications, descriptions, schedules, rooms, and textbooks.
• Process and submit rosters, withdrawals, and add/drop forms.
• Plan and execute August orientation by developing schedules, agendas, and handouts, and coordinating presentations with university departments for new cohorts.
• Serve on the Learner Activities Committee, supporting planning and facilitation of student engagement activities.
• Maintain cohort mastery files and oversee remediation tracking.
• Absorb and distribute ID badges, immunization and CPR compliance information to students.
• Maintain and update 50+ clinical affiliation agreements and coordinate renewals with the Dean's office.
• Support faculty with educational software and exam proctoring, liaise with the JAG Store, and distribute updated textbook lists to students.
• Participate with the admissions committee in recruitment events and information sessions.
• Participate in recruitment events on/off campus providing detailed information about program, admission requirements, and application process.
• Absorb and communicate with undergraduate advisors, and deliver occasional department tours.
• Provide general administrative support to the program directors.
• Liaison with the JAG store; Distribute updated textbook lists to students.
• Absorb and assist faculty by proctoring exams.
• Develop and maintain method of data collection and analysis for program evaluation, curriculum, and department administrative functions.
• Absorb and assist faculty in use of educational software and programs such as D2L.

Required Qualifications

• Bachelor's degree from an accredited college or university in education or an applicable field with a minimum of two years of experience with online educational programs, courseware development, or related experience.

Preferred Qualifications

• Experience working in an academic setting, student recruitment, and admissions support.