Education Program Manager

About the role

The mission of the MGB’s Office of Clinical Research (OCR) is to increase the quantity, quality, and efficiency of clinical research at MGB. The OCR nurtures and empowers the next generation of clinical research investigators and study staff by providing educational courses, guidance, and resources to the MGB clinical research community. The Center for Clinical Research Education (CCRE) offers over 200 live and online courses annually with approximately 6,000+ participants.

Principal Duties And Responsibilities

• Collaborates with the Executive Director to develop and oversee clinical research educational programs aligned with institutional goals, regulatory, and industry standards.
• Engages in curriculum design, working closely with the CCRE’s Education Coordinator and Instructional Designer to create, review, and revise courses.
• Develops and implements a comprehensive curriculum for clinical research educational courses, incorporating best practices for curriculum design.
• Works with subject matter experts to assist with live/online course development.
• Promotes educational offerings within and outside the institution, organizing webinars, workshops, seminars, and conferences.
• Maintains a list of accomplishments and highlights for the CCRE Annual Report.
• Keeps track of and maintains enrollment data for courses.
• Affirms courses are announced through appropriate channels to ensure learners have advanced notice and time to register.
• Assesses program effectiveness through feedback, evaluations, and key performance metrics, implementing continuous quality improvement based on learner outcomes and stakeholder input.
• Maintains lists of course subscriptions and supplies required for hands-on skills classes and other courses.
• Participates in additional responsibilities, programs, meetings, and other activities as needed.

Skills/Abilities/Competencies Required

• Strategic thinking and ability to translate vision into program design.
• Ability to develop and foster collaborations across multidisciplinary teams within MGB and the Harvard Medical School System.
• Attention to detail and problem-solving capabilities.
• Adaptability to evolving regulatory requirements and institutional priorities.
• Willingness to receive and incorporate feedback from learners and faculty.
• Excellent verbal, oral, and written communication.
• Experienced with Microsoft Suite of applications (Teams, Word, Excel, PowerPoint, etc.).
• Demonstrated project management and organizational skills.
• Strong written and verbal communication skills with experience presenting to diverse audiences.

Qualifications

• Bachelor’s Degree required with Masters’ degree preferred in a health-related field, clinical research, public health, education, or equivalent.
• Minimum of 7 years of experience in clinical research, with at least 3 years in an educational program development role.
• In-depth knowledge of clinical trial operations, GCP, IRB/Human Subjects Protection, and regulatory compliance.
• Experience designing, delivering, and evaluating adult education programs.
• Experience with Moodle or similar Learning Management System/s.

Additional Job Details (if Applicable)

Remote Type: Onsite
Work Location: 185 Cambridge Street
Scheduled Weekly Hours: 40
Employee Type: Regular
Pay Range: $63,648.00 - $90,750.40/Annual
Grade: 6