Education Navigator

About the role

At Forward Service Corporation, we are seeking an Education Navigator to support adults as they pursue their educational goals, earn their GED or High School Equivalency Diploma (HSED), strengthen essential skills, and move toward meaningful employment and self-sufficiency.

Responsibilities

• Build trusting relationships with adults seeking to earn their GED/HSED, improve basic education skills, or pursue post-secondary education and career training.
• Assess participants' educational goals and create individualized plans that support academic achievement, career readiness, and long-term success.
• Provide ongoing case management, coaching, encouragement, and accountability to help participants overcome barriers and stay engaged in their educational journey.
• Connect participants with community resources, supportive services, financial assistance, and workforce development opportunities.
• Partner with adult education providers, technical colleges, workforce agencies, employers, and community organizations to expand educational and career pathways.
• Support participants in developing life skills, financial literacy, digital literacy, study skills, and workplace readiness.
• Monitor participant progress, maintain accurate documentation, and coordinate services to ensure participants receive comprehensive support.

Requirements

• Bachelor's or Associate's degree in a related field, or an equivalent combination of education and experience.
• Experience in adult education, GED/HSED instruction, case management, workforce development, career counseling, human services, community outreach, or a related field.
• Knowledge of adult learning principles and the barriers adults may face when returning to school or pursuing career advancement.
• Strong communication, organization, problem-solving, and relationship-building skills.
• Ability to motivate, encourage, and support individuals from diverse backgrounds through challenges and successes.

Qualifications

• Passion for empowering adults to reach their educational, personal, and career goals.

Skills

• Excellent interpersonal and communication skills.
• Strong organizational and time management skills.
• Ability to work independently and as part of a team.
• Proficient in Microsoft Office Suite.

Benefits

Competitive starting wage: $25.56 per hour
Outstanding Benefits Package: 13 paid holidays, including Juneteenth and Indigenous Peoples' Day
Generous paid time off starting at four weeks annually
Medical and dental insurance
100% company-paid vision, life, and disability insurance
401(k) with company match
Supportive, mission-driven culture focused on teamwork, collaboration, and professional growth.

Pay

Competitive starting wage: $25.56 per hour

Schedule

Full-time position