College Navigator

About the role

The College Navigator’s goal is to facilitate the enrollment of adult learners into college-level credential programs and connect them with resources to support their academic and personal success. The College Navigator is responsible for providing resource navigation, academic guidance, and support services to ELEVATE participants. The staff will support students in their transition to post-secondary education. Support will be provided through the facilitation of barrier reduction, support navigating and completing workshops and labs, goal mapping, and on-going check-ins from initial contact to further education.

Responsibilities

• Use a resource navigation model to increase enrollment and program completion of college level credentials.
• Affiliate with students in resolving academic and financial difficulties, navigating college entry processes, and accessing community-based resources.
• Create and lead resource and empowerment workshops and one-on-one coaching, including outreach and coordination with other community-based resources.
• Affiliate with students in completing college applications and financial aid applications and refer students to alternative funding sources.
• Affiliate with students in understanding financial aid offers and how to budget college aid.
• Maintain regular communication with students through various methods including phone, email, mail, and in-person meetings.
• Capture and preserve documentation of all project-related expenditures in a clear, organized, and timely manner.
• Attend regular meetings with the Washington Student Achievement Council to report progress.
• Collaborate with internal and external partners to develop strategies supporting students and program objectives.
• Affiliate with ELEVATE students through coordinated efforts to award credit for prior learning and transition students to credential programs at Everett Community College.
• Coordinate with Everett Community College’s Academic Credit for Prior Learning Specialist to assist Regional Challenge grant students.
• Participate in continuous program improvement planning, recommending initiatives to enhance program outcomes and advocating for program expansion.
• Ensure compliance with all policies, guidelines, and regulations related to Regional Challenge Grant (RCG).
• Strategize and coordinate with Everett Community College and other internal and external partners to improve services, leverage resources, and assist students in reaching their educational and employment goals.
• Attend required regular internal and external meetings and trainings, and develop and deliver presentations.
• Provide referrals to Evergreen Goodwill programming for job search advice, resume development, interview practice, and assistance to students on an as-needed basis.

Requirements

• Associate’s degree in Education, Counseling, Social Work, or a related field (or equivalent combination of training and experience).
• Lived experience and international experience considered in lieu of more traditional, U.S. achieved credentials.
• Two years of experience in student support services, case management, social work, human services, or a related area (ex. adult education/training, apprenticeship, or workforce development).

Qualifications

• Strong interpersonal communication skills, both oral and written.
• Intermediate to advanced proficiency with Microsoft Office and Google Suite, database management platforms, and video conferencing.
• Demonstrated ability to complete work accurately within deadlines.
• Knowledge of local community resources and agencies.
• Ability to communicate and work effectively with students from a variety of economic, cultural, and ethnic backgrounds, physical and mental abilities and sexual orientations and those with limited English skills.
• High level of commitment to equity and non-discrimination in practice and execution of duties.
• Ability to always practice confidentiality.
• Ability to work independently and as part of a team.
• Ability to make good decisions without on-site supervision.
• Remote and occasional evening and weekend work required.
• Must be able to meet travel requirements of up to 25% of work time locally and statewide.
• Must have valid driver’s license and proof of insurance.

Physical Abilities

• Sit or stand for long periods of time.
• Communicate with other employees by talking and hearing and to operate computer systems.
• Able to safely lift/push/pull up to 25 lbs., grasp, handle, finger and manipulate items.
• Perform repetitive fine motor functions with fingers, wrists, and arms, standing for long periods of time.
• Able to safely lift/push/pull up to 25 lbs., grasp, handle, finger and manipulate items.
• Able to communicate with others effectively both verbally and written, including those who have limited English skills.
• Must be able to exchange information on the phone, through video conferencing, or in person.
• Must be able to operate office equipment, including computers, printers, and telecommunication devices.
• Must be able to read, analyze, and interpret data from various sources.
• Maintain reliable attendance.