Education Manager

Job Summary

The Education Manager (EM) is the campus leader responsible for supporting the Executive Director and Director of Education with all education operations. Focusing on the Core Values, the EM ensures ethical conduct, sound business practices, student success, and team development. The EM is responsible for education oversight, compliant operations, and quality delivery of services to students leading to successful outcomes. Through the promotion of the Ancora learning philosophy and core classroom principles, the EM will facilitate the enhancement of student learning and achievement, retention of a strong and experienced faculty, and the advancement of compliant educational practices, resulting in successful student outcomes.

Key Responsibilities

• Serve as a leader within the education department at the campus level, providing oversight and leadership to ensure successful student outcomes and compliant campus operations
• Meet educational outcome objectives for the programs offered at the campus, and ensure sound academic practices
• Lead services and activities to ensure a quality educational experience for our students
• Under the direction of the Executive Director or Director of Education, lead departmental meetings, review and analyze assessment data, compile reports, and meet operational and administrative deadlines
• Support the orientation of new faculty and provide on-going development and consistent implementation of campus curriculum, course learning materials, educational resources, and student assessments
• Ensure that instructional materials and equipment are sufficient in quality and quantity, similar to those found in common occupational practice, and are properly maintained and in working order
• Support ongoing faculty assessments and professional development activities that are appropriate to the school’s size and educational offerings to ensure an active, engaged, and up-to-date classroom experience for all students
• Establish departmental priorities and goals, and implement the actions aligned with the larger company strategy
• Work with the Executive Director and Director of Education to monitor and ensure departmental compliance with all federal, state, and regulatory bodies’ guidelines, along with internal policies of the company
• Ensure that each staff member has the knowledge and skill to successfully meet the requirements of their position through hiring, training, coaching, and supervising of personnel
• Advise students as required
• Support students enrolled in online coursework
• Other duties as assigned

Experience and Education Required

• Associate degree in education or otherwise appropriate major from an academic institution accredited by an accrediting agency that is recognized by the U.S. Department of Education, or equivalent work experience
• 1 year of employment as a post-secondary instructor
• 1 year of employment as a supervisor
• 3 years of leadership or management experience in post-secondary education

Knowledge and Skills

• Knowledge of and experience with standard concepts, practices, and procedures in adult education or related fields
• Strong written, oral, and interpersonal communication skills with demonstrated success in collaborating with diverse groups of employees and customers
• Demonstration of the highest levels of integrity and professionalism in all aspects, including appearance, demeanor, and attitude
• Ability to lead and work in an observation/coaching style environment
• Capacity to prioritize, accept responsibility, and work within deadlines
• Superior organizational and problem-resolution skills
• Demonstrated commitment to customer service
• Demonstrated leadership skills, including the ability to develop, motivate, and mentor staff
• Strong computer software skills, including Microsoft Office and/or Google Workspace
• Must have past records of integrity that would support compliance with accrediting standards and applicable federal, state, and local requirements
• Experience and Education Preferred:
• Bachelor’s degree or higher from an academic institution accredited by an accrediting agency that is recognized by the U.S. Department of Education
• Previous Program Director/Director of Education/Dean/Academic Management experience at the post-secondary level
• Experience with the CampusNexus academic and administrative platform or other industry-related software
• Demonstrated knowledge of federal, state, and accreditation regulations applicable to the proprietary education industry

Physical Demands

• While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell.
• The employee must occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment

• While performing the duties of this job, the employee is usually not exposed to weather conditions.
• The noise level in the work environment is usually moderate.