Education Coordinator-Products and Program Support

About the role

The Education Coordinator – Products and Program Support plays a crucial role in promoting the Zoo and its mission through the development, coordination, and evaluation of educational products and support for high-quality, meaningful education programming.

Responsibilities

• Creates, tracks, responds to, and evaluates all aspects of Education products, curriculum sales and subscriptions
• Maintains consistent posting on TPT
• Stays current on Educational Product trends within AZA and Cultural Institutions locally and nationally
• Maintains required records and reports such as product sales records and customer demographics
• Maintains and submits monthly and annual budget records for assigned programs to the Education Manager
• Creates and prepares Education activities associated with special Zoo Events and Awareness Days as assigned
• Maintains required records and reports such as program attendance records and participant demographics
• Collaborates with Events team regularly to evaluate and grow Education participation and impact for all private and special events
• Coordinates and all aspects of Parents Night Out
• Registration and guest communication
• Develops, audits and evaluates program activities, curriculum, and operational protocols and standards
• Trains, schedules, and evaluates program staff
• Collaborates with Education team in Operational Plan development for Education Programs
• Provides critical coordination and leadership to Educators and Educational programming during program operations outside of regular Supervisor schedules
• Occasional coverage of Educational program facilitation
• Maintains inventory of "all-program" supplies for efficient purchasing across all Education programs
• Maintains and submits monthly and annual budget records for assigned programs to the Education Manager
• Operates and utilizes various types of equipment and machinery in the performance of duties such as projectors, monitors, two-way radios, computer, printer, video cameras, and telephone, as well as animal crates as needed
• May participate in engagements with the community as assigned
• Schedules, develops, and leads/coordinates special program requests as required
• Responds to emergencies quickly and follows emergency protocols
• Remains calm and creates an atmosphere of calm and control for those dealing with the emergency situation
• Schedules, develops, and leads/coordinates special program requests as required
• Attends monthly all-employee meetings

Qualifications

• Minimum 18 years of age
• Some experience working with children
• B.S. or B.A. preferably in liberal arts, an education emphasis, conservation, biology, other life sciences, or equivalent experience
• Successful completion of a Department of Justice background check prior to start date
• Successful completion of First Aid and CPR certification required complete by end of 90 day introductory program
• Completion of Mandated Reporting for Suspected Child Abuse training (may be available through employer)
• Yearly TB Test clearance
• Experience in an informal education facility preferred
• Experience with special needs children is a plus

Skills

• Basic knowledge of Elementary Education and Biology/Zoology
• Ability to organize and implement daily Camp activities
• Ability to lead activities in an age-appropriate manner
• Excellent coordination skills
• Effective verbal and written communication skills
• Ability to relate sensitively to young children and their parents/guardians
• Ability to adapt quickly, be flexible in any scenario, and demonstrate considerable patience while leading and supervising program participants
• Ability to meet deadlines and operate under time pressure, with various interruptions
• Ability to work in a busy office environment, with a positive outlook
• Ability to handle large, multifaceted events/programs with composure
• Ability to interact courteously and respectfully with supervisors, fellow employees, volunteers, and our guests
• Ability to work and collaborate in a team atmosphere
• Ability to handle and interpret live Education animals, following ACH protocols
• Ability to exercise safe work habits
• Awareness of, sensitivity to, and empathy with animals

Physical Demands & Work Environment

• Must be physically able to operate a variety of machines and equipment including telephones, printers, two-way radios, and copiers
• Ability to run, kneel, sit on the ground/floor, squat, and stand for long periods of time
• Ability to handle live animals safely
• Ability to negotiate the Zoo work environment including behind-the-scenes, lawns, gravel, hilltop, attic storage, and high storage shelves
• Must be able to lift 50 pounds occasionally, and 10-20 or fewer pounds frequently
• Ability to exert a negligible amount of force frequently or constantly push, pull, or otherwise move objects
• Involves working out-of-doors in all weather conditions
• Supportive and open employment culture

Compensation

$22.50 - $25.00 per hour

Benefits

The Zoo offers a supportive and open employment culture, a learning environment with great benefits and advancement opportunities, and a chance to work as a team and enjoy your work while having fun. As a fully accredited member of the Association of Zoos and Aquariums, the Santa Barbara Zoo provides a unique opportunity to work in a beautiful setting with a diverse range of animal species.

Equal Opportunity Employer

We are committed to providing equal employment opportunities for all applicants and employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

How to Apply

To apply, please submit your resume and cover letter to [insert application link or email address]. If you have any questions, please contact us at [insert contact information].