Education Content Coordinator

Your Purpose

This person will report to the Manager, Education Content Development and will work closely with education staff members and volunteers. This position will play a vital role in supporting educational initiatives, coordinating program activities, and contributing to the continuous improvement of the actuarial education pathway. This position will also support the administration and maintenance of education program operations and select certificate programs.

What You’ll Do

• Contractor Processing and Onboarding Coordination:
  • Manage the end-to-end onboarding process for contractors.
  • Cookordinator contract execution and onboarding requirements.
  • Maintain accurate contractor records and prepare data for contracting and management systems.
  • Ensure completion of required training, documentation, and provide system access.
  • Monitor onboarding status and resolve outstanding requirements to keep onboarding activities on schedule.
  • Serve as a primary point of contact for contractors throughout the onboarding process.
  • Identify opportunities to improve onboarding processes and operational efficiency.
• Serve as a resource for education volunteer committees by answering questions related to SOA policies, reimbursement issues, meeting details, etc.
• Provide administrative support to education committees on an ongoing basis.
• Post course materials for committees onto shared document site as needed.
• Send out communications, such as meeting details to volunteer committees and confirm new volunteer/contractor assignments.
• Cookordinate shipments of course materials to arrive in a timely manner for committee meetings.
• Cookordinate reservation of equipment or audiovisual needs with IT department as needed.
• Perform other administrative duties in relation to supporting the education system.
• Support volunteer onboarding activities by coordinating required documentation, tracking completion of training requirements, and facilitating access to necessary systems and resources.
• Maintain and update travel, reimbursement, and related administrative documentation on yearly basis.
• Aid with a variety of departmental projects and priorities, adapting to evolving business needs and contributing to the successful execution of education initiatives.
• Work to develop, document, and refine business processes and workflows to improve efficiency and overall program effectiveness.

What You’ll Need

• Bachelor’s Degree preferred or equivalent experience
• 2-3 years of administrative experience
• 2 years of project management experience
• Strong listening, verbal and written communication skills
• Detail orientation with the ability to manage multiple projects simultaneously
• Exceptional organizational, prioritization, and time-management skills
• Ability to work independently, manage competing priorities, and meet deadlines
• Demonstrated effective professional judgment, ability to plan, follow through on tasks and execute work effectively
• Demonstrate proficient data management skills, including the ability to organize, manipulate, analyze, and present data to support a variety of projects and operational initiatives
• The ability to work with sensitive, proprietary and highly confidential information
• Effective interpersonal, collaboration and relationship management skills
• Proficiency in Microsoft Office and the ability to adapt to new software

What We Offer

• Competitive Compensation
• Generous Paid Time Off
• Professional Development
• Health and Wellness
• Disability Coverage
• Diversity and Inclusion