Education Associate

Major Duties and Responsibilities

• Support continuing education (CE) and professional development, including coordination with instructors and students, as well as the organization of courses and classes.
• Proctor education classes, enforce commission rules, and maintain records of attendance. Provide students with proof of course completion as needed.
• Support the distribution, coordination, and collection of course outlines, speaker information, and materials. Assist with educational content for marketing campaigns and work with the communications team to execute.
• Answer general education questions received through incoming phone calls and emails.
• Submit credits to the Maryland, DC and Virginia Real Estate Commissions and provide students with certificates of completion.
• Maintain education information in the database and on the association’s website. Update and maintain education-related web pages and the CE and non-CE calendar on the website.
• Auxiliary in the execution of the educational components at the annual convention, conferences and special events. Handle meeting logistics, assist with on-site activities, and coordinate ID checks for CE sessions.
• Compile evaluations of instructors and GCAAR educational offerings and prepare summary reports.
• Auxiliary in the coordination of logistics for designation and certification offerings.
• Assist at special events as needed.
• Other duties as assigned.

Minimum Qualifications and Experience

• 2-3 years previous office support or administrative experience in a similar setting.
• Bachelor’s degree from an accredited university preferred or equivalent work experience required.
• Excellent verbal, written, and proofreading skills.
• Self-confident team player with strong interpersonal skills.
• Excellent customer service provider and oriented to solve problems.
• Developing knowledge of learning/instructional processes and program planning.
• Proficiency with Microsoft Office applications and databases, Rapattoni desired.
• Effective project management, planning, and organizational skills.
• Able to meet time-sensitive deadlines, multitask, and work both independently and in a team environment.
• Able and willing to work a flexible schedule that will include evening and weekend work.