Educator, Associate

What You Get To Do

• Enthusiastically represents SeaWorld by displaying a positive attitude and commitment to quality throughout all aspects of the job.
• Initiate interactions with guests to proactively provide animal and park information.
• Conduct informative and engaging animal presentations on microphone at animal exhibits.
• Facilitate guided, behind-the-scenes tours for public guests and private groups, to include VIP guests and for consumer events such as Howl-O-Scream and Christmas Celebration.
• Absorb operational logistics, such as tour set-up, check in, seat saving, and tour breakdown.
• Operate candy distribution locations and other operational needs throughout the park during consumer events.
• Organize, inventory, and prepare materials for educational experiences.
• Serve as education concierge for various cash register positions throughout the park (cash handling training required).
• Ensure safety of guests at animal exhibits and behind the scenes.
• Maintain professional quality standards with guest interactions in times of high stress.
• Communicate professionally and effectively with Ambassadors, Vendors, and our Guests.
• Perform other duties as assigned.

What It Takes To Succeed

• At least 18 years old
• High School diploma or equivalent required; college coursework preferred
• Demonstrate high quality guest service skills
• Valid state driver’s license
• Able to demonstrate strong verbal communication skills
• Strong interpretation and storytelling experience
• Able to successfully complete all legal, company, and department training requirements to include, but not limited to, passing required tests and certifications within established timelines
• Able to follow all park and departmental policies and procedures
• Comfortable learning to talk on a microphone, prior public speaking preferred
• Comply with all SEA grooming and safety guidelines

What Else Is Important

• Able to stand and walk for an entire shift
• Able to work indoors and outdoors, in varying weather, to include extreme heat
• Position may be exposed to fumes, dust, odors, and cold/heat temperature extremes
• Position engages in extensive walking and standing and climb/ascend heights
• Climb ladders up to 6' and ascend stairways and reach above shoulders
• Perform the following physical activities: kneeling, bending, squatting, bend floor-to waist/waist-to-overhead, reach overhead, simple grasp and fine hand manipulation tasks (use of tools/keyboard/writing)
• Able to lift, push, pull, and carry up to 25 pounds on occasion
• Available to work varying shifts/hours based on business need, to include opening, mid, closing shifts and holidays

The perks of the position

• Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as:
• FREE park admission
• Discounts on park admission tickets and passes for family and friends
• Park discounts on food, merchandise, etc.
• Scholarship opportunities
• Exclusive employee events and giveaways