Education Assistant

Responsibilities

• Provides a responsive and helpful demeanor to internal and external associates and/or customers in person or via telephone.
• Provides department updates and changes to internal/external associates and/or customers.
• Ensures appropriate follow-up with department leadership team.
• Able to independently resolve discrepancies.
• Provides administrative support for programs and/or clinical educators as applicable.
• Relieves Clinical Education & Professional Practice team members of administrative duties, which involves a thorough understanding of throughput and workload of the department.
• Coordinates and manages clinical projects and/or programs to ensure target schedules and deadlines are met.
• Works collaboratively to ensure consistent, high quality customer services is provided to all end users.
• Facilitates necessary activities to assist with department needs.
• Provides coverage as necessary for other staff in department.
• Utilizes downtime to assist others.
• Demonstrates effective and consistent performance of multitasking administrative duties to include, event arrangements, calendaring, advertisement, course management within applicable systems, and equipment preparation, maintenance, & storage.
• Maintains supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
• Communicate issues identified by front line staff related to new administrative or departmental initiatives.
• Participate as a member of the clinical Education and Professional Practice team in implementing short- and long-term plans designed to enhance University of Texas Southwestern Hospital.
• Acts as a liaison with other areas of the hospital and campus.
• Coordinates support for department or nursing administration.
• Handles confidential and non-routine information according to established policies.
• Attends required meetings and performs other duties as assigned.

Requirements

• Education: High School Diploma
• Experience: 2 years experience of combination of education and skills and basic writing ability and accurate spelling required

Qualifications

• Preferred Education: Bachelor's Degree

Benefits

• PPO medical plan, available day one at no cost for full-time employee-only coverage
• 100% coverage for preventive healthcare-no copay
• Paid Time Off, available day one
• Retirement Programs through the Teacher Retirement System of Texas (TRS)
• Paid Parental Leave Benefit
• Wellness programs
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF) Qualified Employer

Schedule

Full-time, Shift Day