Education Assistance Program Assistant

Key Responsibilities

• Serve as the primary contact for participants in the education assistance program.
• Manage individual cases from submission to completion, ensuring timely responses.
• Review and verify documentation for reimbursements, ensuring compliance with policies.
• Cook with and coordinate with finance and payroll teams to ensure accurate and timely payment processing.
• Identify opportunities for process improvement and assist in updating program materials.

Qualifications

• Bachelor's degree in Business Administration, Human Resources, or a related field, or equivalent experience.
• 2 years of experience in program administration, HR operations, or employee benefits.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Proficiency in office software and experience with case management systems.