Education and Outreach - Bureau of Utility Operations (Program Specialist I)

About the role

This full-time Program Specialist I position in the Department of Public Works, Bureau of Utility Operations manages several different programs for the Bureau, including school-based and community-based educational programs, outreach events planning and participation, career fairs, and training.

Responsibilities

• Develop written and electronic outreach materials, conduct presentations, and promote careers in Utility Operations.
• Coordinate and manage special projects, develop training courses, and provide classroom instruction.
• Produce content for websites, social media pages, and internal newsletters; manage social media accounts and determine innovative ways to reach the public.
• Proactively communicate with citizens using various methods and track the success of outreach efforts with regular reporting.
• Attend internal and public meetings and events during and after normal business hours, representing the Bureau of Utility Operations.
• Prepare and maintain necessary records and reports, contact vendors on price and parts availability, and track and prepare monthly purchasing statements.
• Work closely with internal teams to align outreach efforts with organizational goals and objectives.
• Gather information, conduct internal interviews, take pictures, and select graphics for outreach materials.

Requirements

• Graduation from an accredited four-year college or university.
• One (1) or more years of experience in a program/specialization area directly related to public relations, educational outreach, and training.
• Ability to work independently and as part of a team with a positive and collaborative attitude.
• Strong organizational and project management skills, with the ability to manage multiple projects and priorities simultaneously.
• Attend public meetings and events after working hours and on weekends as required.

Preferred Qualifications

• Experience supporting educational outreach programs.
• Experience supporting workforce development training programs.

Benefits

• Medical/Health Insurance Plans:
  • BlueChoice Advantage EPO
  • BlueChoice Advantage PPO
• Dental Insurance:
  • CIGNA Dental PPO (Buy-Up)
  • CIGNA Dental PPO (CORE)
  • CIGNA Dental HMO (DHMO)
• Vision Insurance: EyeMed
• Employee Life Insurance: Term insurance of up to 2 times salary ($100,000 maximum) for employees at no cost; ability to purchase Supplemental & Dependent Life Insurance.
• Disability Income Insurance
• Pension Plan: Normal retirement after 30 years of service or Age 60 and 10 years of service; option to enroll in the Employees Retirement Savings Plan.
• Deferred Compensation: Section 457 Plan
• Direct Deposit
• Credit Union
• Holidays: Twelve days provided per year, thirteen in a general election year.
• Annual Leave:
  • Less than 3 years – 13 days
  • 3 to less than 15 years – 20 days
  • 15 years or more – 26 days
• Disability Leave: Accrual at a rate of 15 days a year.
• Personal Leave: 5 days per calendar year.
• Leave Sharing
• Employee Assistance Program: Free, confidential counseling for employee and family members (4x per year per problem per family member); counseling on legal and financial issues; assistance in locating childcare and elder care.
• Flexible Spending Accounts:
  • Dependent Care Reimbursement
  • Health Care Reimbursement
• Voluntary Benefits: Opportunity to enroll in any or all of the following with payroll deduction:
  • Universal Life Insurance with Long Term Care Rider
  • United Legal Benefits