Education Administrator

Key Responsibilities

• Serve as Loenbro's primary point of contact with Gravitas, managing the day-to-day relationship and ensuring a high-quality experience for enrolled employees and their children.
• Drive employee awareness and enrollment — communicate program availability, eligibility requirements, and enrollment processes across Loenbro's distributed workforce.
• Facilitate onboarding for new enrollees, coordinating with Gravitas staff to ensure smooth starts for students.
• Track enrollment, engagement, and utilization metrics; provide regular reporting to L&D and People Operations leadership.
• Resolve employee and family questions, concerns, or escalations related to the Gravitas program.
• Stay current on Gravitas program updates, curriculum offerings, and partnership terms; communicate relevant changes internally.
• Collaborate with Talent Acquisition to position the Gravitas benefit as a recruiting and retention differentiator.

Tuition Reimbursement Program Administer

• Administer Loenbro's tuition reimbursement program from application through reimbursement, ensuring policy compliance and timely processing.
• Serve as the primary resource for employees navigating tuition reimbursement eligibility, approvals, and reimbursement requests.
• Maintain accurate records and documentation for all reimbursement activity; coordinate with Finance and HR as needed.
• Monitor program utilization and budget; surface trends and recommendations to L&D leadership.
• Periodically review program policies and recommend updates that reflect market practices and workforce needs.

Continued Education & Development Support

• Maintain awareness of relevant educational resources, scholarships, and partner programs that could benefit Loenbro employees or their families.
• Aid in communications, awareness campaigns, and promotional materials related to education benefits.
• Support the evaluation and onboarding of new educational partnerships or programs as the education benefits portfolio grows.

Qualifications

• Bachelor's degree in Education, Educational Administration, or a closely related field.
• 2+ years of direct experience in an educational setting — such as school administration, academic advising, enrollment services, or student records management.
• Demonstrated experience with academic records, grade filing, transcripts, enrollment documentation, or related administrative processes.
• Familiarity with online learning platforms, learning management systems (LMS), or digital school environments.
• Experience working with or supporting partnerships with schools, universities, or other educational institutions.
• Excellent interpersonal and communication skills — this role interfaces directly with employees and their families and requires a warm, approachable presence.
• High degree of accuracy and attention to detail in record-keeping, documentation, and compliance tracking.
• Ability to work independently in a remote environment and manage multiple programs and priorities simultaneously.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook).