Jobs · Writing · Illinois

Editorial Manager, Exam Services

CompTIA · Chicago, IL · 1 mo ago
HybridWriting$84k–$100k/yrFull-time

Scope Summary

The Editorial Manager, Exam Development is a dynamic and collaborative role. This role will manage editorial workflow, oversee style guide and style-related decisions, manage editorial team, and perform editing of exam items and departmental documents.

Essential Duties and Responsibilities

  • Manage editorial workflow, including:

    • Editorial schedule for all Exam Development projects, based on priorities and internal deadlines (in conjunction with Director, Exam Development)
    • Providing QC and editorial assignments to editors, with deadlines
    • Maintaining editorial workload
    • Addressing issues that arise during the editorial/QC process
    • Suggesting and implementing updates to the editorial process to improve efficiency and quality; includes soliciting feedback and ideas from team members
  • Manage editorial team members, including 1:1 meetings, performance evaluations, and coaching/guidance as needed.

  • Edit, proofread, and quality-review exam items and related materials, ensuring accuracy through research and fact-checking while implementing and maintaining editorial standards for readability, consistency, terminology, grammar, and formatting.

  • Perform editing of exam items and associated documents.

  • Conduct initial and/or final editorial review of examinations and/or item banks to verify adherence to style guidelines.

  • Edit proposals and contracts for grammar, spelling, punctuation, consistency, style, and clarity.

  • QC1: Monitor the technical quality of newly developed items and provide immediate feedback to item writers.

  • During in-person and virtual workshops, facilitate item review sessions and review items with SMEs to resolve issues as needed.

Skills and Qualifications

  • Proficiency in Microsoft office products
  • Advanced writing and communication skills, both verbal and written
  • Team management skills
  • Ability to manage, organize, and complete multiple ongoing projects and tasks
  • Ability to work independently in a fast-paced environment
  • Uphold confidentiality, especially related to SME data, information and feedback
  • Proficiency in the English language
  • Ability to define problems, collect data, establish facts and draw valid conclusions
  • Attention to detail and organizational skills are essential to the position
  • Willingness and ability to learn new skills/cross-train with other team members

Education and/or Experience

  • Preferred degree but not required for the role
  • 5+ years of direct experience in related fields (editorial, management)

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