Editorial Coordinator, Scientific Journals

Essential Responsibilities

• Serves as the primary administrator of online submission and peer-review systems for both IFT journals
• Screens and checks in submissions, triages manuscripts for desk rejection, escalation to Manager, or moving forward in the review process
• Affirms plagiarism detection reports and other research integrity screening tools
• Supports authors, editors, and reviewers with deadline extensions, submissions, status inquiries, and technical support
• Answers general queries sent to the editorial office inbox, builds brand loyalty through high responsiveness
• Performs routine maintenance on user database (merges duplicate accounts, updates contact information, etc.)
• Regularly reviews and updates SOPs and e-mail templates to ensure consistent communication and good user experience
• Aids with exporting of accepted manuscripts to external production team
• Aids with importing of accepted manuscript metadata in SQL internal production tracking database
• Performs clerical tasks supporting the journal editorial office and editorial boards
• Supports on projects and acts as backup liaison with Journal editors
• Coordinates with external production team, editorial board, and contract support staff
• Aids in enhancing systems and workflows, including analysis and testing
• Exhibits a high degree of cultural competency in working with international authors and non-fluent English speakers

Required Education and Experience

• High school diploma, GED, or equivalent
• 2+ years of related education or demonstrated competency in managing the peer-review process
• 2+ years working with Microsoft Office Suite

Preferred Experience

• Bachelor’s Degree in journalism, communications, English, science/technical field, or equivalent
• 2+ years of experience in scholarly publishing or related field
• Familiarity with common writing style manuals (Chicago, APA, etc.)
• Comprehension in database management (i.e., working in complex systems, running reports, navigating large amounts of data)
• Experience in working with academic editors and/or association members
• Experience working with ScholarOne or similar online peer-review systems
• Comprehension of basic principles of XML and HTML
• Familiarity with the academic and scholarly publishing ecosystem