eDiscovery Specialist

About the role

A&O Shearman eDiscovery is uniquely positioned within the firm to offer data services externally to clients and internally to other departments, as well as providing core services to the Disputes team. The ability to deliver professional and innovative eDiscovery services is a key part of the Disputes strategy, combining legal expertise with data-driven solutions. The eDiscovery Specialist will deliver excellent service to internal and external clients on eDiscovery and other client data-related tasks. This role is based in New York, Washington, D.C., Austin, Dallas, or Houston and reports to the Global Head of eDiscovery Operations.

Responsibilities

• Providing Relativity support including user access and security permissions, review workflow set-up and support, application of search logic, text analytics and generative AI features, and creation of native and/or TIFF productions for disclosure
• Applying A&O Shearman best practice policies and guidelines to all eDiscovery matters including the routine application of advanced analytics, active learning, and generative AI
• Performing day-to-day activities of multiple, concurrent matters to meet or exceed budgeted billable hours
• Delivering high-quality customer service thereby fostering internal client relationships
• Assisting clients/lawyers in expediting data transfer utilizing media devices/SFTP including data logging
• Proactively identifying and mitigating risks
• Delivering end-user training sessions
• Establishing and maintaining solid working relationships with complementary Innovation services, such as Advanced Delivery Legal and Project Management
• Contributing towards the continuous improvement of departmental working practices
• Maintaining and increasing industry-specific knowledge through software training and certifications, A&O Shearman courses, and attendance at software demonstrations and other industry events

Requirements

• Minimum of 2 years relevant experience required
• Relativity administration experience
• Hold or be willing to obtain the Certified Relativity Administrator credential
• Excellent customer-oriented service ethos
• Knowledge of the entire EDRM
• Experience with data processing tools such as Relativity or Nuix
• Understanding of forensic data preservation tools and techniques
• Strong communication skills (written and verbal)
• Excellent attention to detail including working methodically
• Flexibility with respect to assigned tasks and engagements due to changing deadlines, deliverables, and task priorities
• Ability to work at pace and under pressure
• Flexibility to work beyond office hours on occasion
• Strong organizational skills, with ability to prioritize and multi-task
• Ability to travel
• Bachelor's degree in Computer Science or Law advantageous

Pay

For individuals assigned to or hired in New York: estimated annualized base salary range $100,000 – $138,000. For Washington, D.C.: $96,000 – $118,000. For Texas (Austin, Dallas, Houston): $92,000 – $108,000. Actual base salary depends on overall qualifications and other job-related factors permitted by law.

Benefits

• Discretionary bonus
• Paid leave
• Life insurance
• Health insurance
• Accident insurance
• Disability insurance
• 401(k) plan