eDiscovery Project Manager, Level I

About the role

Location: Chicago, IL (Hybrid 3 days/week onsite)
Reports to: Sr. Project Director
Salary Range: $86,000-105,000 OTE / year

Responsibilities

• Data Handling
• Download data from external FTP sites for upload into Nextpoint
• Download ZIP files from Nextpoint when above 40GB for extraction and re-upload
• Strategize import workflows for complex datasets
• Import third-party or opposing counsel datasets
• Ship hard drives containing client data, ensuring full security protocol is followed before and after delivery
• Software Related Projects
• Generate EDA and search hit reports (direct hits, direct hits + family, unique hits) to support data culling and identification of relevant documents
• Lead review training and database organization sessions via Zoom, leveraging best practices
• Create custom exports including productions, privilege logs, and load files based on protocol requirements
• Perform overlays to replace or supplement missing metadata from imports
• Translate foreign-language datasets and overlay translated text files into Nextpoint
• Execute post-import deduplication using aggressive settings based on MD5 hash and email message ID
• Organize near-duplicate non-native documents by similarity score to reduce review time and effort
• Collaboration with Preferred Vendors (ModeOne, Iron Oak, Assembly Discovery, Aeren LPO)
• Coordinate forensic collections and import data into Nextpoint (cell phones, email, hard drives, device images)
• Convert unsupported file types (RSMF, UFDR, etc.) for ingestion into Nextpoint
• Reprocess metadata not automatically ingested by Nextpoint (In-Reply-To, Accessed Date/Time, email threading, etc.)
• Oversee large-scale document review projects with onshore and offshore teams, including review workflow development, QC oversight, and daily client status updates
• Cross-Functional Communication with Client Success, Engineering, Support, Product, and Sales
• Consistently communicate client estimates, timelines, expectations, and project updates with Client Success to support strategic decision-making
• Partner with Engineering on backend and scripted projects, identify potential product bugs, and work through front-end limitations
• Coordinate ticket handoffs with Support once requests are scoped and ready
• Share product functionality and custom workflows with Sales teams
• Relay product issues, updates, and enhancement needs to the Product team as new features are rolled out
• After-Hours Availability
• Provide after-hours support (5:30 to 8:00 PM) and weekend availability for urgent client needs, approximately eight weeks per year
• Support weekend document review and general projects initiated during regular business hours

Qualifications

• 2+ years in a Paralegal, Legal Assistant, Litigation Support, Project Manager, or similar role in the legal industry
• Experience and familiarity with eDiscovery technology and services
• Strong interest in learning new technology, with the ability to engage technically while bringing commercial acumen and client-facing confidence
• Experience with web-based project management (Microsoft/Zendesk), timekeeping software (Clio), and project budget tracking preferred
• Excellent organizational skills with the ability to manage multiple projects simultaneously
• Self-starter who consistently meets and exceeds objectives and seeks out more responsibility
• Comfortable navigating high-pressure client, vendor, and internal stakeholder situations, including difficult conversations
• Executive presence and the ability to act as primary contact on assigned engagements
• Strong interpersonal, communication, and detailed execution skills
• Ability to problem solve and think analytically in a fast-paced environment
• Willingness to work outside normal business hours as unique client needs arise, and to be available by phone or email when out of office as needed
• Willing to work a hybrid schedule (four days in office) and travel to Nextpoint offices as needed
• Bachelor’s degree required
• Authorized to work in the U.S. for any employer

Benefits & Perks

• Competitive pay commensurate with experience
• Flexible hybrid schedule (3 days/week onsite)
• Comprehensive health coverage: medical (BCBS PPO and HDHP/HSA options), dental and vision (Guardian)
• Health, Dependent, and Transit FSA
• Generous PTO, paid holidays, flexible summer hours, quarterly mental health days, and floating holidays
• Anual professional development stipend
• Monthly flexible benefit stipend
• 401(k) with company match
• Free in-office lunch Tuesday through Thursday
• And more!

Equal Opportunity Employer

Nextpoint is an equal opportunity employer. We actively work to build a diverse team and encourage candidates of all backgrounds, including people of color and LGBTQ+ individuals, to apply. All applicants are considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, or any other characteristic protected by applicable law. Pursuant to the Illinois Human Rights Act, applicants have the right to be free from discrimination resulting from the use of artificial intelligence in any employment decision.