eDiscovery Project Manager

Responsibilities

• Leading and managing end-to-end eDiscovery projects.
• Coordinating technical support with internal Information Technology (IT) teams, vendor consultants, legal staff, and program experts. Technical support needs include, but are not limited to utilization of the current eDiscovery solution; deployment of new eDiscovery solutions; developing system documentation, policies, and training materials; and troubleshooting system issues.
• Providing general litigation support; preparing reports reflecting performance measures, project status, and other metrics; and performing related administrative duties at the direction of Chief Counsel leadership.

Essential Job Functions (EJFs)

• Lead and manage projects through the full eDiscovery lifecycle, from identification and preservation to collection, processing, review, and production. Develop project plans, monitor progress, and resolve issues as required to meet established goals and deadlines. Coordinate team meetings to identify project scope, key milestones, and deadlines. Advise legal and investigative staff on best practices and standard technical approaches. Anticipate and proactively address case team needs.
• Manage records and data collected internally and shared between parties. Collaborate with external parties to effectuate data exchange. Develop load files. Prepare data for examination, review, and production. Document and report on all eDiscovery activities. Maintain defensible production logs and chain-of-custody documentation. Assist with preparation of privilege logs, redactions, and confidentiality designations. Implement production quality control processes.
• The eDiscovery Project Manager will have a key role on the cross-functional agency project team to implement the OIG’s new eDiscovery solution. Collaborate with internal IT project teams, vendor consultants, legal staff, and program experts on the planning, configuration, integration, and deployment of the solution. Assist with identifying current data sources, operational and technical requirements, and training needs. Solicit input from users. Assist with User Acceptance Testing (UAT) activities. Provide status reports to OIG and Chief Counsel leadership.
• Work with internal IT project teams, vendor consultants, and legal staff to develop policies and processes, training materials, user guides, and workflow documentation. Train users on eDiscovery concepts, applications, and effective methods of document review. Provide ongoing user support and guidance regarding eDiscovery processes. Troubleshoot workflow and system issues. Coordinate resolution with vendor consultants and internal IT teams. Assist with user access management.
• Provide general litigation technology support. Develop presentations and reports. Coordinate with HHSC’s Office of Chief Counsel to implement and track legal holds. Assist with trial preparation.
• Aid in monitoring vendor performance, contract compliance, and operational effectiveness. Assist with strategic planning for eDiscovery operations, technology enhancements, and process improvements. Maintain relevant knowledge necessary to perform essential job functions. Proactively monitor trends and emerging capabilities for litigation support and eDiscovery technology.
• Represent the OIG in workgroups, committees, and meetings. Lead process improvement initiatives in the area of litigation support. Build effective business relationships with OIG leadership and program areas, HHSC program areas, federal and state agency personnel, and other external stakeholders.

Qualifications

• Knowledge of legal principles, practices, proceedings, and terminology related to litigation and eDiscovery.
• Knowledge of eDiscovery lifecycle principles and litigation support practices.
• Knowledge of document review platform best practices.
• Knowledge of the Electronic Discovery Reference Model (EDRM).
• Knowledge of technology-assisted review (TAR) principles and methodologies.
• Knowledge of project management methodologies.
• Knowledge of information security procedures, laws, and requirements related to protecting highly sensitive healthcare, financial, criminal justice, and privileged information.
• Skilled in communicating professionally and effectively orally and in writing and in presenting information.
• Skilled in organizing and leading project teams.
• Skilled in planning, developing, managing, executing, and completing complex projects.
• Advanced skill in use of computer software applications including, but not limited to Microsoft Office (Outlook, Word, Excel, PowerPoint, Visio, and Teams), Adobe Acrobat Pro, data analytics tools, and database programs.
• Advanced skill in use of eDiscovery systems and software, including but not limited to Relativity, RelativityOne, Everlaw, Clearwell, Encase, or similar technologies.
• Skill in developing search strategies, building complex queries, and use of Boolean operators.
• Skill in developing and preparing complex reports, writing summaries, and interpreting data.
• Skill in coordinating with legal teams, internal and external stakeholders, IT teams, and vendor consultants on litigation and discovery issues.
• Skill in vendor coordination and communication.
• Skill in drafting, proofreading, editing, formatting, and finalizing documents, including, but not limited to policies, procedures, training materials, presentations, spreadsheets, and reports.
• Skill in training attorneys, legal staff, investigators, non-legal personnel, and others on ediscovery concepts, processes, and technology.
• Skill in handling multiple tasks, prioritizing, and meeting deadlines.
• Skill in exercising sound judgment and effective decision making.
• Skill in collaborating and establishing and maintaining effective working relationships.
• Ability to establish project goals and objectives, manage project activities, and complete projects in accordance with established deadlines.
• Ability to analyze workflows and recommend process improvements.
• Ability to communicate technical concepts to non-technical audiences.
• Ability to create graphic and audio/visual presentations.
• Ability to work more than 40 hours per week as needed and in compliance with the FLSA.
• Ability to travel (including overnight travel) up to 10%.