eDiscovery & Practice Support Analyst (PHX)

Please submit your application by no later than 45 days following the posted date.

About the role

The eDiscovery and Practice Support Analyst provides technical support for processing data requests to the department, including database creation, imports and exports of data, image management, troubleshooting of load files, and DeNisting, DeDuping, Culling, and Filtering of ESI for a suite of eDiscovery and practice support system tools. This position also performs quality assurance on finalized productions as needed and handles archiving of Relativity databases.

Requirements

• Associate degree required, preferably in technology and/or legal studies (such as paralegal or litigation support certification).
• Minimum of 4 years legal experience with a law firm or litigation support experience with a vendor.
• Proficiency with Windows 10 & Microsoft Office.
• Experience processing data with knowledge of Relativity.

Preferred Qualifications

• Law Firm experience.
• Proficiency with Excel.

Responsibilities

Data Management and Archiving (85%)

• Manage litigation databases and network drives, including creation, updating, and tracking.
• Import/Export data.
• Troubleshoot load files.
• Utilize administrative tools within Relativity to monitor and manage firm utilization of hosting storage for Relativity workspaces.
• Manipulation of raw data.
• Archiving Relativity databases.

Quality Assurance (5%)

• Assist with performing quality control checks for finalized productions as needed.
• Perform quality assurance analysis on all new databases.

General and Administrative (10%)

• Analyze and test new and updated versions of eDiscovery and practice support software applications and recommend solutions to issues and alternative procedures upon request.
• Ensure the eDiscovery and Practice Support Department's data and records are organized and accessible.
• Diary and report all client related time to the appropriate client-matter number on a timely basis in accordance with Firm policies.
• Backup the eDiscovery and Practice Support Specialist as needed when the specialist is out of the office or otherwise unavailable.
• Perform other duties as assigned.

Skills

• Strong verbal and written communication skills.
• Self-motivated with excellent organizational skills and attention to detail.
• Highly professional with a strong customer service orientation, commitment to meeting deadlines, and ability to multitask in a fast-paced and dynamic environment.
• Strong professional, independent thinking skills with strength in problem solving and the ability to offer constructive opinions and creative solutions.
• A team player who motivates and educates other team members.
• Regular and predictable attendance is an essential function of the position.

Work Environment & Physical Demands

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. While performing the duties of this job, the employee will work in a professional, fast-paced office environment that may require additional hours to complete work.

Physical demands include:

• Talking and hearing.
• Sitting and using hands and fingers to handle or feel.
• Occasionally standing, walking, reaching with arms and hands, climbing or balancing, and stooping, kneeling, crouching, or crawling.
• Regularly lifting and/or moving up to 10 pounds, occasionally lifting and/or moving up to 25 pounds.
• Close vision abilities.

Travel

Limited travel is possible for this position, as needed.