EDI Analyst
How We Take Care of You
For full time employees, Health, Dental, Vision, 401K with generous matching program, generous paid time off.
Potential Annual Bonus Opportunity.
50% discount at restaurants and retail locations.
Career advancement opportunities as we are growing!
For more benefit related information please click HERE. Please cut and paste this URL into a new browser to view our detailed list of benefits or apply directly on our career site https://www.tommybahama.com/careers.
About the Role
This hands-on position is responsible for maintaining the EDI (Electronic Data Interchange) technical standards, identifying EDI solutions to business needs and constantly improving the effectiveness of our EDI communications.
Responsibilities
- Identify, troubleshoot, and resolve issues as they relate to systems and processes.
- Provide Level 1 and 2 support for EDI, as well as intermittent Level 1 support for other Blue Cherry supply chain applications.
- Function as the EDI Processing Check, ensuring accuracy on inbound and outbound EDI transactions, making corrections as needed in EDI translator or other Tommy Bahama systems, and ensuring timely and correct transfer of data to and from Tommy Bahama systems.
- Manage the third-party product catalogs (i.e. 832 transactions).
- Support internal customers to resolve EDI related orders, ASN, invoice, 3PL transactions, etc. issues.
- Troubleshoot and resolve EDI translator processing issues.
- Work closely with translator vendor, VANs and/or trading partners as needed.
- Perform EDI System Administration tasks, such as working with vendors to add and configure new trading partners, transactions, etc., maintaining the trading partner profile, item cross-reference file, and all other support files, developing and executing test plans related to EDI translator or other Tommy Bahama systems, identifying opportunities to improve EDI operations and processing, and evaluating and documenting business processes from end to end.
- Back up to Blue Cherry systems support analyst.
- Aid project manager in a variety of tasks, including training, testing documentation across the entire scope of the supply chain applications.
Requirements
- Bachelor’s degree in business, Engineering, Mathematics, Information Technology or related field or 4+ years related experience.
- 2+ years’ experience EDIFACT standards, especially orders, inventory, invoices.
- Experience with EDI communications standards and protocol (i.e. VAN, FTP).
- Experience writing functional specifications and test plans.
- Drive tasks to completion, including work with 3rd party software vendors and customers.
- Demonstrated high level of attention to detail.
- Strong analytical skills, creative problem solving and sound technical judgment.
- Demonstrated ability to adjust priorities and work in a continuously changing environment.
- Demonstrated ability to self-start and self-motivate.
- Demonstrated ability to listen well and translate the needs of customers into system solutions.
- Demonstrated strong organizational and time management skills.
- Must be able to communicate effectively with a variety of people who have different skill levels of technical competence.
- Must have excellent technical and non-technical writing skills.
- Must be able to communicate clearly and concisely both orally and in writing.
- Demonstrated excellent customer service approach in all situations.
Qualifications
- Must be able to communicate effectively with a variety of people who have different skill levels of technical competence.
- Must have excellent technical and non-technical writing skills.
- Must be able to communicate clearly and concisely both orally and in writing.
- Demonstrated excellent customer service approach in all situations.
Skills
- EDIFACT standards, especially orders, inventory, invoices.
- Experience with EDI communications standards and protocol (i.e. VAN, FTP).
- Experience writing functional specifications and test plans.
- Strong analytical skills, creative problem solving and sound technical judgment.
- Attention to detail.
- Ability to adjust priorities and work in a continuously changing environment.
- Ability to self-start and self-motivate.
- Ability to listen well and translate the needs of customers into system solutions.
- Strong organizational and time management skills.
- Excellent technical and non-technical writing skills.
- Excellent customer service approach in all situations.
Benefits
Details in English and Spanish.
Right to Work Statement in English and Spanish.