Economic Justice Program Coordinator

About the role

The Economic Justice Program Coordinator plays a critical role in advancing Catalyst Miami’s vision of building a Miami where all people can afford to live well, for generations to come. This position joins Catalyst Miami’s Prosperity Campaign and provides bilingual, culturally responsive financial coaching, financial capability education, Volunteer Income Tax Assistance (VITA), savings and asset-building services, evaluation for small business technical assistance and entrepreneurship support, and other economic justice services to Miami-Dade County residents. The goal of this role is to help individuals, families, and aspiring entrepreneurs build financial stability, increase economic mobility, strengthen business capacity, and access the resources they need to thrive.

Responsibilities

• Provide one-on-one financial coaching and related economic justice services to individuals, families, and small businesses using a client-centered, strengths-based approach.
• Conduct client assessments, develop individualized action plans, and support clients in achieving their financial goals and improving their financial well-being.
• Deliver financial capability services, including budgeting, credit building, debt management, savings strategies, banking access, consumer protection education, tax preparation, and other economic justice services.
• Prepare accurate tax returns and provide tax education through the Volunteer Income Tax Assistance (VITA) program, as assigned.
• Conduct outreach and recruitment activities to engage individuals and families in Catalyst Miami’s economic justice services.
• Plan and facilitate financial capability workshops, presentations, and community education activities for residents and partner organizations.
• Screen clients for eligibility and connect individuals, families, and small business owners to internal programs, public benefits, and community resources that promote financial stability, business sustainability, and overall well-being.
• Maintain accurate, timely, and confidential client records in agency data systems in accordance with organizational policies and funder requirements.
• Track client participation, outcomes, and program performance measures to support reporting, evaluation, and continuous quality improvement.
• Maintain knowledge of best practices, policy changes, community resources, and emerging trends relevant to assigned program areas through ongoing professional development.
• Collaborate with colleagues across Catalyst Miami to provide coordinated, holistic services that address the interconnected needs of clients.
• Participate in team meetings, training, and other agency initiatives.
• Perform other duties as assigned.

Requirements

• Professional working proficiency in oral and written English.
• Professional working proficiency in oral and written Haitian Creole and/or Spanish.
• Associate’s Degree.
• Suggested 0–3 years of relevant experience.
• Accredited Financial Counselor (AFC) or similar financial certification or education is a plus but not required.
• Microsoft Office Suite and working knowledge of web-based platforms.

Core competencies

• We are consistent and reliable. Demonstrates reliability by following through on commitments, communicating clearly, and proactively addressing challenges. Responds to inquiries and moves tasks forward without reminders, follows instructions, and asks clarifying questions as needed. Communicates transparently about progress and escalates issues with proposed solutions to leadership.
• We show up for ourselves and each other. Maintains self-awareness and composure, demonstrates empathy, and builds respectful, positive relationships. Takes responsibility for personal well-being, navigates difficult situations with curiosity rather than blame, and communicates directly and purposefully. Practices gratitude, responds well to feedback, and acts with kindness and humility.
• We are exemplary partners. Builds collaborative relationships and ensures work reflects diverse perspectives and community needs. Seeks input from directly impacted individuals, adapts initiatives to reflect those needs, steps up to fill gaps, and leads with a love of Miami to make work enjoyable.
• We are in the business of creating and embracing change. Seizes opportunities for improvement, embraces change, and models equity, sustainability, and vision in everyday work. Holds high expectations, lowers barriers to participation, and reflects environmental stewardship in meetings, operations, and initiatives.

Functional competencies

• Delivers economic justice/development services and supports community members through coaching using an asset-based, client-centered approach.
• Assists with community engagement, policy advocacy, and education efforts that promote financial capability/economic justice and build trust with target communities.
• Maintains accurate and confidential client records to ensure service effectiveness; documents and escalates systemic barriers affecting clients to inform program and advocacy efforts.

Physical demands and work environment

• Ability to lift up to 25 pounds.
• Ability to work in a shared-workspace environment.
• Stretch and bend to organize and distribute materials for Catalyst Miami activities.
• Able to sit at desk for long periods and utilize computer for extended periods.
• Must be able to work flexible hours to accommodate organization needs, including evenings and weekends.
• Out-of-town travel may be required.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.