Economic Development Specialist

Primary Duties And Responsibilities

• Issue new and replacement Electronic Benefit Transfer (EBT) cards.
• Issue replacement emergency assistance and other program checks issued for Hennepin County by the State of Minnesota.
• Process client claim benefit overpayments and record transactions in database.
• Disburse vouchers and/or checks to clients.
• Disburse tokens and/or cash for clients' public transportation needs.
• End-of-day fund balancing to make sure funds taken in and disbursed match daily report.

The Ideal Candidate Must Have

• One of the following:
• Two or more years of full-time office/clerical experience (or part-time experience to equal two years of full-time experience).
• Two or more years of related post high school education.
• An approved combination of education and experience.
• Accounting experience is desirable.
• Experience using computer systems, including Microsoft Word, Excel and Access, and Lotus Notes or Microsoft Outlook; experience using the State of Minnesota’s online eligibility system (MAXIS) is desirable.
• Experience handling cash that includes making change.
• Customer service experience and the ability to communicate clearly with a diverse client population.
• Ability to demonstrate the employee competencies.

Invitations to interview will be based on an assessment of education and experience.

Why work here?

Hennepin County Embraces The Total Rewards Philosophy. We Want Our Employees To Succeed – Not Only At Work But As They Move Through Life And Its Milestones. We Offer Advantages And Opportunities Others Can't – Including Meaningful work Public service Competitive pay Work-life balance Generous benefits Opportunities to grow Commitment to your success By working in public service, we are a part of something larger than ourselves. Together, we support those in need. We help people access information and services. We empower vibrant and diverse communities. We serve residents.

Employee Benefits Summary

Visit our benefits page to learn more: www.hennepin.us/employees

Application Instructions

Are you a current permanent or probationary employee of the Human Services and Public Health Department? YesNo
Are you willing to work at the Century Plaza Building located at 330 South 12th Street in downtown Minneapolis? YesNo

Office Clerical Experience and/or Education

Please select from the choices below the answer or answers that best describe your office clerical experience and/or education.

• I have at least two years of full-time office clerical experience (or part-time experience to equal two years of full-time experience).
• I have two or more years of related post high school education.
• I have a combination of related education and experience to equal at least two years.
• None of the above.

Recent Customer Service Experience

If you have completed post high school education, please list the school(s) you attended and indicate your major area(s) of specialization and any degree(s) earned. If you do not have post high school education, type 'none' in the space provided.

Handling Cash and Financial Records

• Do you have recent experience providing face-to-face customer service in a high volume customer service environment?
• Do you have experience working with people who have limited English-speaking skills?
• Do you have work experience where you handled highly confidential information?
• Do you have work experience handling money or processing payments?

Microsoft Office Experience

• Which of the following tasks have you performed in a job where you handled cash transactions?
• Do you have experience maintaining a variety of financial records?
• Do you have work experience where looking up and maintaining information in electronic databases (other than an email system) was a significant part of your job?
• Do you have work experience entering alpha-numeric data from paper documents and forms (hard copy) into a computer?
• Indicate your experience using Microsoft Excel.
• Indicate your experience using Microsoft Access.
• Indicate your experience using Microsoft Word.

MAXIS Experience

Do you have experience working with MAXIS, the State of Minnesota's eligibility system?

Lotus Notes Experience

Which of the following functions have you performed utilizing Lotus Notes?

Disabled Veteran Preference

If you are a disabled veteran (defined as having a permanent, service connected disability rated at 50% or more), the spouse, or the surviving spouse of a disabled veteran and are applying for your first promotion after securing public employment, you are eligible to have five points added to your competitive promotional examination rating. Are you a disabled veteran (defined as having a permanent, service connected disability rated at 50% or more), the spouse, or the surviving spouse of a disabled veteran that would like to use your one time, five-point preference?

Recruiting Source

Your response to this question will help us evaluate the effectiveness of our recruiting sources. Please indicate the source that most closely describes how you FIRST learned about this promotional job opening.

Hennepin County website
Hennepin County e-mail notification
Hennepin County Human Resources recruiter/employee
Supervisor/Manager
Co-worker
Payroll contact
Department e-mail
Hennepin County lateral transfer board
Department/unit bulletin board
Other (none of the choices above accurately describe how I learned of this position)

Required Question

If you selected "Other" above, please tell us where you heard about the position: