eCommerce Website Manager

About the role

Position Summary: The eCommerce Manager is responsible for the day-to-day management, commercial performance, customer experience, and continued evolution of Buddha Jewelry’s digital commerce ecosystem. This role owns the website as a commercial asset, ensuring our Retail and Wholesale eCommerce experiences effectively support business goals, deliver an exceptional customer experience, and continuously improve conversion, merchandising, content, and usability. The eCommerce Manager will serve as the internal Shopify subject matter expert and work closely with Marketing, Sales, Systems, Operations, and external partners to translate business priorities into effective digital experiences and solutions. A major initial priority will be leading the commercial and cross-functional execution of Buddha Jewelry’s eCommerce consolidation and ongoing optimization of the unified global experience. This person will coordinate stakeholders and partners to ensure the website is positioned to support continued growth in the U.S. and internationally. The ideal candidate is a highly organized, commercially minded eCommerce professional who is comfortable operating strategically and hands-on. They understand how to use Shopify to create exceptional digital experiences, can manage complex projects from concept through launch, and are able to work effectively across teams and time zones.

Location: Seattle, WA. Reports to Marketing Director. Full-time, Exempt.

Responsibilities

• Own the website as a commercial asset, with accountability for customer experience, merchandising, conversion, content, and digital commerce performance.
• Serve as the internal Shopify subject matter expert and primary business owner of the platform.
• Manage customer-facing website functionality, content, navigation, collections, and merchandising capabilities.
• Establish scalable website standards, processes, and best practices while partnering with Systems on technical governance and Operations on underlying business processes.
• Own eCommerce projects from business requirements through implementation, testing, launch, and post-launch optimization.
• Translate business and marketing priorities into effective digital experiences and website functionality.
• Coordinate cross-functional teams and external partners while managing timelines, dependencies, risks, and launch readiness.
• Partner with Systems on technical requirements, integrations, configuration, and implementation to ensure solutions are reliable and scalable.
• Stay current on eCommerce regulations, platform updates, industry trends, and best practices, and proactively implement relevant improvements.
• Lead the commercial and cross-functional execution of Buddha Jewelry’s global eCommerce expansion.
• Develop and manage launch plans covering business requirements, customer experience, merchandising, content, testing, and optimization.
• Partner with Leadership, Marketing, Sales, Systems,