eCommerce Product Data Specialist
iHerb · Irvine, CA · 5 days ago
Management$125k–$135k/yrFull-time
Key Responsibilities
- Analyze and track attribute completeness and accuracy.
- Improve onsite product discovery via enhanced metadata to drive conversion and revenue growth.
- Setup recurring audits & compliance processes to monitor accuracy and completeness.
- Assess and improve structured product content guidelines for data consistency.
- Work with Product, Engineering and BI to syndicate the metadata availability and usage across various systems to maximize visibility and impact across all platforms (app, web, etc).
- Utilize AI tools to enrich metadata to improve speed, accuracy and breadth.
- Collaborate with Product and Content Operations to define requirements for product metadata as we onboard a new PIM and CMS tool, including enhanced images, videos, translations and key attributes by category.
- Work closely with data science and BI to define, create and own the key metrics used to determine strategies and actions.
- Work closely with regional teams to adjust the global metadata regional needs across the globe.
- Coincoperate with Merchandising to support strategic priorities by category, brand, etc.
Performance Optimization
- Partner with Product & BI to track the impact to AoV, Conversion and Add to Cart of the metadata improvements.
- Use data and experimentation (A/B testing, personalization, and behavioral insights) to continuously improve site performance.
Qualifications
- Strong experience managing digital storefronts for high-traffic ecommerce platforms.
- Understanding of ecommerce KPIs including conversion, add-to-cart, AOV, and revenue per visitor.
- Experience building the foundations of a site merchandising function including tools, reporting and processes - with particular focus on product metadata.
- Strong analytical mindset with experience using data to drive merchandising decisions.
- Experience working cross-functionally with marketing, product, UX, and engineering teams.
- Proven ability to translate data into clear recommendations and influence cross-functional partners
- Comfortable working with ambiguity and imperfect data in a fast-moving environment
- Experience in health, wellness, supplements, or consumer packaged goods ecommerce.
- Familiarity with merchandising tools, search platforms, and personalization engines.
Equipment Knowledge
- Experience with Microsoft Office Suite (Word, Excel, PowerPoint)
- Experience with Google Business Suite (Gmail, Drive, Docs, Sheets, Forms) preferred
Experience Requirements
- 7+ years of ecommerce merchandising experience.
Education Requirements
- Bachelor’s degree in Economics, Finance, Statistics, Engineering, or a related quantitative field (MBA or Masters a plus, not required)