eCommerce Associate (US)

About the role

Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road. This role is hybrid and will require you to be onsite at our West Chester, Studio Park headquarters several days per month (onsite days are predetermined and standard across the company). Job seekers must reside in one of the following states to be considered: PA, DE, and NJ. Relocation assistance is not available for this role.

Responsibilities

• Create promotional briefs for assigned areas.
• Review product content (digital images, copy, etc.) to meet the strategy, generating recaps and reporting to guide future strategies.
• Use data-driven insights from Adobe, Content Square, Tableau, Microstrategy, and established customer segments to develop initiatives that provide a more personalized shopping experience.
• Assist Manager with the weekly Category recap; develop and understand partnership with CIA team to identify gaps and/or areas of opportunity for improving performance across platforms based on metrics.
• Collaborate with Sr. eCommerce Manager to learn and apply platform and category best practices.
• Use sales and metrics to create Digital experience, identify new selling methods.
• Collaborate with Merchandising and Planning to strategize driving items, brands, categories and eCommerce strategies to meet sales goals.
• Work with vendors and guests to develop category/brand appropriate recommendations for the eCommerce strategy (i.e. content, customer marketing plans, email campaigns, photos).
• Communicate with multiple teams including Merchandising, Planning, Broadcast Production, Category and Content Production, Creative, and Interactive teams to build the product and platforms strategies and achieve the digital and category sales plans.

Requirements

• Degree in merchandising/marketing/eCommerce sales or equivalent business experience.
• 1+ years' experience in an eCommerce environment, or equivalent combination of training and experience.

Skills

• Proficiency in Microsoft Office suite, Tableau, & Windows based systems.
• Demonstrated ability to positively influence and develop agreement with teams not in a direct report understanding.
• Excellent interpersonal skills and ability to work in a team environment.

Benefits

• Competitive compensation
• Paid time off
• Employee assistance program
• Parental leave
• Paid volunteer hours
• Amazing company discounts
• Health care benefits starting on day 1 (US market)
• 401(k) (US market)
• Tuition reimbursement benefits (US market)