Jobs · Customer Service

eClose Concierge

512Financial · San Antonio, TX · 3 wk ago
RemoteRemoteCustomer Service$15–$17/hrFull-time

About the role

Join a team that’s been transforming the mortgage industry for nearly 50 years, all from the comfort of your home. As an eClose Concierge, you’ll play a critical role in helping borrowers achieve the dream of homeownership through a seamless and modern digital closing process.

What You’ll Do

  • Receive and manage closing packages from lenders
  • Review loan packages for accuracy and completion
  • Use proprietary software to digitize documents and prepare them for eClosing
  • Place digital signature fields and ensure they’re ready for borrowers to sign
  • Deliver finalized documents digitally to title companies and borrowers
  • Keep the pipeline moving efficiently to ensure borrowers enjoy a smooth, timely closing experience

Schedule & Pay

  • Hrs: Monday–Friday, 11:00 AM – 8:00 PM (Central Time)
  • Overtime: Occasional 4-hour weekend shifts during peak periods
  • Pay Rate: $15–$17/hour (based on experience)

What We’re Looking For

  • High School Diploma or GED Required
  • Accurate and efficient data entry skills with strong attention to detail
  • Excellent time management and ability to perform under high volume
  • Clear and professional written communication skills
  • Self-motivated, focused, and able to thrive while working from home
  • Prior mortgage industry experience is a plus, but not required
  • Proficiency with Microsoft Office Suite and Windows OS

Work Environment & Support

  • 100% remote position
  • Company-provided computer, phone, and dual monitors
  • Comprehensive training to set you up for success
  • A supportive team environment that values accuracy, timeliness, and collaboration

Why Join?

  • Be part of a company trusted by lenders nationwide
  • Gain hands-on experience with cutting-edge eClosing technology
  • Build a meaningful career in the mortgage industry with clear advancement paths
  • Work from the comfort of home while still making a real impact in people’s lives

Important

  • Candidates must be able to pass a post-offer background screening

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