ECF CHOICES Support Coordinator (Hamilton County)

About the role

ECF CHOICES is a program in Tennessee designed to support individuals with intellectual and developmental disabilities (I/DD). The program aims to help these individuals live as independently as possible and become employed within their communities. Join us as a Support Coordinator to positively impact numerous lives.

Key Responsibilities

• Empower members by supporting their health and well-being.
• Aid members in finding and maintaining competitive, integrated employment.
• Navigate challenging relationships to ensure members receive necessary services.
• Perform intake, enrollment, and ongoing assessments.
• Develop and maintain Person-Centered Plans.
• Maintain and monitor overall service provision.

Job Responsibilities

• Partner with members and families to identify needed supports and direct services to meet personal goals for good health, employment, and independent or community living.
• Collaborate with a team of clinical and social support colleagues to meet the physical, behavioral health, and long-term service needs of each member.
• Conduct thorough and objective face-to-face visits with and assess each member’s situation to determine current status and needs, including physical, behavioral, functional, psycho-social, financial, and employment and independent living expectations.
• Utilize criteria for authorizing appropriate home and community-based services and confirm that these services are being provided and that members' needs are being met.

Job Qualifications

• RN with a preference for certification from the Developmental Disabilities Nurses Association as a Certified Developmental Disabilities Nurse (CDDN) for RNs or a Developmental Disabilities Nurse (DDC) for LPNs, as applicable.
• B.S. in social work, nursing, education, human service, or health care profession or other related field.
• Licensed Master Social Worker or Licensed Clinical Social Worker preferred.
• Meet federal requirements for a Qualified Developmental (or Intellectual) Disabilities Professional (QDDP or QIDP).
• In lieu of a degree, have 5+ years’ experience as an independent Support Coordinator or case manager for service recipients in a 1915(c) HCBS Waiver and have completed Personal Outcome Measures Introduction and Assessment Workshop trainings as established by the Council on Quality and Leadership.

Experience

• Experience in the healthcare industry or in an operations type environment required.

Skills/Certifications

• Ability to work independently with minimal supervision or function in a team environment sharing responsibility, roles, and accountability.
• Proficient in Microsoft Office (Outlook, Word, Excel, and PowerPoint).
• Solve problems and manage multiple assignments with critical deadlines.
• Be a team player, be organized, and have the ability to handle multiple projects.
• Have excellent oral and written communication skills.
• Show strong interpersonal and organizational skills.
• Be organized, reliable, and able to manage multiple tasks with an exceptional work ethic.

Benefits

• Employees who are required to operate either a BCBST-owned vehicle or a personal or rental vehicle for company business on a routine basis will be automatically enrolled into the BCBST Driver Safety Program.

Pay

The pay for this position is commensurate with experience.

Schedule

The available schedule is 8:00am – 5:00pm (no on call).

Qualifications

• Valid driver's license.
• Variety of immunizations &/or associated medical tests may be required for this position.
• This job requires digital literacy assessment.

Equal Opportunity Employer

BlueCross BlueShield of Tennessee is an equal opportunity employer. We do not accept unsolicited assistance from search firms for this opportunity. All resumes submitted by search firms to any employee at BlueCross BlueShield of Tennessee via-email, the Internet or any other method without a valid, written Direct Placement Agreement in place for this position from BlueCross BlueShield of Tennessee HR/Talent Acquisition will not be considered. No fee will be paid in the event the applicant is hired by BlueCross BlueShield of Tennessee as a result of the referral or through other means.