ECF CHOICES Support Coordinator (Davidson & Wilson County)

About the role

ECF Choices is seeking a dedicated Support Coordinator to join our team in the Davidson/ Wilson County area. ECF CHOICES is a program in Tennessee designed to support individuals with intellectual and developmental disabilities (I/DD).

Responsibilities

• Empower members by supporting their health and well-being.
• Aid members in finding and maintaining competitive, integrated employment.
• Navigate challenging relationships to ensure members receive necessary services.
• Perform intake, enrollment, and ongoing assessments.
• Develop and maintain Person-Centered Plans.
• Maintain and monitor overall service provision.

Requirements

• Partner with members and families to identify needed supports and direct services to meet personal goals for good health, employment, and independent or community living.
• Collaborate with a team of clinical and social support colleagues to meet the physical, behavioral health, and long-term service needs of each member.
• Conduct thorough and objective face-to-face visits with and assess each member’s situation to determine current status and needs, including physical, behavioral, functional, psycho-social, financial, and employment and independent living expectations.
• Utilize criteria for authorizing appropriate home and community-based services and confirm that these services are being provided and that members' needs are being met.
• Must live in Davidson/ Wilson County or within 45 miles.

Qualifications

• Education: RN with a preference for certification from the Developmental Disabilities Nurses Association as a Certified Developmental Disabilities Nurse (CDDN) for RNs or a Developmental Disabilities Nurse (DDC) for LPNs, as applicable; or B.S. in social work, nursing, education, human service, or health care profession or other related field; Licensed Master Social Worker or Licensed Clinical Social Worker preferred; or meet the federal requirements for a Qualified Developmental (or Intellectual) Disabilities Professional (QDDP or QIDP); or in lieu of a degree, have 5+ years’ experience as an independent Support Coordinator or case manager for service recipients in a 1915(c) HCBS Waiver and have completed Personal Outcome Measures Introduction and Assessment Workshop trainings as established by the Council on Quality and Leadership.
• Experience: 2 years - Experience in the healthcare industry or in an operations type environment required.

Skills/Certifications

• Ability to work independently with minimal supervision or function in a team environment sharing responsibility, roles, and accountability.
• Proficient in Microsoft Office (Outlook, Word, Excel, and PowerPoint).
• Solve problems and manage multiple assignments with critical deadlines.
• Be a team player, be organized, and have the ability to handle multiple projects.
• Excellent oral and written communication skills.
• Strong interpersonal and organizational skills.
• Be organized, reliable, and able to manage multiple tasks with exceptional work ethic.