ECF CHOICES Support Coordinator (Greene, Hamblen, and Jefferson County)

About the Role

Support Coordinator for ECF Choices, a Tennessee program supporting individuals with intellectual and developmental disabilities (I/DD) to live independently and obtain employment. The position serves members in Greene, Hamblen, and Jefferson Counties, providing holistic support for physical, behavioral, and social needs.

Responsibilities

• Empower members by supporting their health and well‑being.
• Assist members in finding and maintaining competitive, integrated employment.
• Navigate challenging relationships to ensure members receive necessary services.
• Perform intake, enrollment, and ongoing assessments.
• Develop and maintain Person‑Centered Plans.
• Monitor and maintain overall service provision.
• Partner with members and families to identify needed supports and direct services.
• Collaborate with clinical and social support colleagues to meet physical, behavioral health, and long‑term service needs.
• Conduct thorough face‑to‑face visits to assess physical, behavioral, functional, psychosocial, financial, employment, and independent‑living status.
• Authorize appropriate home and community‑based services and verify they are being provided.
• Travel to members’ homes (mileage reimbursed).

Qualifications

• RN with current Certification from the Developmental Disabilities Nurses Association (CDDN) or DDC for LPNs; or
• B.S. in social work, nursing, education, human services, health care, or related field; Licensed Master Social Worker or Licensed Clinical Social Worker preferred; or
• Meet federal requirements for a Qualified Developmental (or Intellectual) Disabilities Professional (QDDP or QIDP); or
• In lieu of a degree, 5+ years’ experience as an independent Support Coordinator or case manager for service recipients in a 1915(c) HCBS Waiver and completion of Personal Outcome Measures Introduction and Assessment Workshop trainings.
• Minimum 2 years experience in the healthcare industry or an operations‑type environment.
• Valid driver’s license; required immunizations or medical tests may apply.

Skills & Certifications

• Ability to work independently with minimal supervision and as part of a team.
• Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint).
• Strong problem‑solving, organizational, and time‑management abilities.
• Excellent oral and written communication skills.
• Strong interpersonal skills and reliable work ethic.
• Enrollment in BCBST Driver Safety Program and compliance with vehicle policies if using a company or personal vehicle.

Schedule

8:00 am – 5:00 pm, no on‑call requirements.

Location Preference

Preference for candidates residing in Greene, Hamblen, or Jefferson County.