ECF Case Manager
Job Summary
The Sertoma is seeking a Full-Time Case Manager for its Employment and Community First (ECF) and Residential programs. The position is full-time, non-exempt, and pays $16.50 per hour.
Requirements
Education: Bachelor’s degree preferred in Social Work, Sociology, Psychology, Special Education, or related field. Or at least 2 years of experience working with people with disabilities.
Work Experience: One year experience working with persons with special abilities required. Must have ACRE training and/or be willing to obtain ACRE certification.
Physical Requirements: Ability to sit and/or stand for long periods of time; may also require some heavy lifting (e.g., toileting clients).
Responsibilities
Implement and monitor Person-Centered Support Plans in ECF and Residential programs.
Report to ECF Program Director. Supervise no one. Work with ECF Program Director, ECF Job Developer, Chief Operating Officer, Senior Director of Residential Services, Residential Coordinators, Clinic Staff, Senior Director of Day Services, Community Coordinator, ECF Program Staff, Day Program Staff, Residential Staff, other Case Managers, Business Office Staff, Quality Assurance Coordinator, Billing Specialist, and Recreation Therapists.
Communicate with Support Coordinators, Family Members/Conservators/POAs, TennCare, Department of Intellectual and Developmental Disabilities, Therapists, Dieticians, and other applicable persons.
Thoroughly learn and enforce all Sertoma, Inc. policies and procedures in an unbiased and professional manner.
Coordinate, facilitate, document, and participate in all meetings pertaining to your assigned caseload, and other meetings as may be required.
Train all pertinent staff on individual plans, documentation, and required needs of your caseload.
Conduct unannounced visits as directed by the Quality Assurance Coordinator.
Provide direct support to members during job development services or on an as needed basis as directed by your supervisor.
Contribute to the mission and principles of the Agency by continually being dedicated to serving individuals with disabilities.
Strive to perform all work assignments and activities in an acceptable manner to require minimal supervision.
Establish and maintain good working relationships with coworkers and clients.
General Expectations of Performance
Recognize that your efforts are part of a team function of which all Sertoma Center staff are members.
Contribute to the mission and principles of the Agency by continually being dedicated to serving individuals with disabilities.
Adhere to an acceptable level of professionalism to ensure the maintenance of confidentiality and discretion necessary in the maintenance of client and personnel records.
Observe all the Agency’s routine regarding work schedules, presence during working hours which conforms to those of the Center, designated periods of break time, lunch hour, etc.
Strive to perform all work assignments and activities in an acceptable manner to require minimal supervision.
Establish and maintain good working relationships with coworkers and clients.