Eatery Fast Lane Crew (FT)

About the role

Penn Play is seeking a dynamic individual to join our team as a Customer Service Representative. The ideal candidate will have excellent communication skills and be able to handle multiple tasks efficiently.

Responsibilities

• Answer customer inquiries via phone, email, and live chat
• Resolve customer issues and complaints professionally
• Process transactions and provide accurate information about products and services
• Handle returns and exchanges according to company policy
• Follow up with customers to ensure satisfaction

Requirements

• High school diploma or equivalent
• Excellent verbal and written communication skills
• Ability to work independently and manage time effectively
• Experience in customer service preferred

Qualifications

• Strong problem-solving abilities
• Customer-focused attitude
• Proficient in Microsoft Office Suite

Skills

• Customer service skills
• Technical proficiency (e.g., CRM systems)
• Attention to detail

Benefits

• Competitive salary
• Health insurance coverage
• Flexible schedule options
• Professional development opportunities

Pay

$15 per hour

Schedule

Variable hours to accommodate shifts and customer demand