EARTHWORKS OPERATIONS MANAGER

Role Overview

The Grading Operations Manager oversees the overall operations and is responsible for managing labor, productivity, quality control, and safety measures.

DUTIES AND/OR RESPONSIBILITIES

• Review proposal specifications, drawings, pre-bid meetings and visit project sites to determine scope of work required in preparing bid/estimate proposal.
• Determine labor, equipment and material requirements to complete project and use information to prepare bid/estimate proposal.
• Cookordinate resources throughout the state to optimize overall efficiency.
• Monitor equipment maintenance programs and major repairs of grading equipment.
• Establish and justify yearly capital expenditure budgets.
• Submit complete bid/estimate proposals to project owners, managers and/or general contractors in a timely and professional manner, provide any clarification on information submitted as needed.
• Provide current and potential customers/clients prompt professional service including pricing assistance.
• Cookordinate with Central Dispatch project objectives, procedures, schedules and performance requirements.
• Will provide indirect or direct supervision to employees.
• Provide ongoing support to operations in various departments; communicate job expectations, planning, monitoring, appraising and reviewing job contributions.
• Work closely with the management team to set and/or implement policies, procedures and systems and to follow through with implementation.
• Review and approve all operational invoices and ensure they are submitted for payment.
• Communicate customer issues with operations team and devise ways of improving the customer experience, including resolving problems and complaints.
• Conduct reviews of projects to ensure compliance with Work in Progress (WIP) procedures and perform monthly assessments of revenue and cost.
• Manage job billing processes and oversee project closeout activities.
• Communicate all operating policies and/or issues at department meetings.
• Troubleshoot and problem solve situations/problems (material quality, material availability, scheduling/repair, etc.).
• Monitor and discuss production problems with General Manager.
• Ensure MSHA, OSHA, EPA, DNR, safety and environmental regulation compliance.
• Must work as needed, given the unpredictability of how long jobs or trips will take, including overtime, nights, and weekends.
• Always work safely and act to prevent any and all unsafe actions, processes, and behaviors.
• Wear company issued Personal Protective Equipment (P.P.E.) in accordance with company policy.

KNOWLEDGE, SKILLS, AND ABILITIES

• Self-motivated, team-player with good interpersonal skills; ability to maintain positive customer relations and act courteous/respectful of others.
• Communication skills and positive interactions with a employees, customers and vendors required.
• Negotiating, sales skills or customer service experience in civil construction.
• Proficient in MS Office (Excel, Word, Power Point).

MINIMUM REQUIREMENTS

• Bachelor's degree in business, Construction Management, or equivalent years' experience.
• Minimum of 5+ years' experience in the civil construction industry.
• Valid North Dakota driver's license and acceptable driving record to meet Knife River Fleet policy.

PREFERRED REQUIREMENTS

• Minimum of 5+ years' experience in management.
• Experience using JDE or HCSS.