Ground Operations Manager

Job Description Location: Bangkok (with future opportunity in expanding FBO locations) We are seeking a dynamic and results-driven Ground Operations Manager to lead and elevate our aviation ground operations. This is a high-impact leadership role suited for an experienced professional (approximately 5+ years) who is passionate about enhancing operational efficiency, safety, and reliability. This position reports directly to the Managing Director and plays a critical role in shaping the future of our operations, with a clear career pathway to Head of Fixed-Base Operator Position (Private Jet Terminal) in various locations. Key Responsibilities As the Ground Operations Manager, you will: Lead and optimize daily ground operations, ensuring efficiency, service excellence, and operational reliabilityEstablish, implement, and continuously improve standard operating procedures aligned with company and regulatory requirementsDrive a strong safety-first culture, managing Safety Management Systems (SMS) and mitigating operational risksEnsure full compliance with CAAT, AOC requirements, and international aviation standardsOversee and develop a high-performing team, ensuring proper training, competency, and resource allocationManage relationships and negotiate agreements with ground handling agents and external partnersMonitor and enhance performance across all ground handling functions and service deliveryCollaborate with airport authorities and regulatory bodies to ensure seamless and secure operationsParticipate in Safety and Quality Review Boards, contributing to strategic operational improvementsSupport the development of policies, procedures, and long-term operational strategy Qualifications What We’re Looking For Minimum 5 years of experience in aviation ground operations or related field Proven ability to lead teams and drive operational improvements Strong understanding of aviation safety, compliance, and regulatory frameworks A proactive, hands-on leader with a mindset for continuous improvement and reliability Excellent communication and stakeholder management skills Passion and ambition to grow into a senior leadership role Why Join Us? Direct reporting line to the Managing Director with high visibility and impact Opportunity to transform and modernize ground operations Clear career progression to Head of Fixed-Base Operator (Private Jet Terminal) Be part of a growing aviation business with a focus on excellence, safety, and premium service Interested candidates are invited to send us full resume in English only, and enclosing a recent photograph to Human Resource Department: recruit@aircharterthailand.com Website: www.aircharterthailand.com 222 Donmueang International Airport Office Building 3rd Floor, Viphavadee Rangsit Rd., Sanambin, Donmueang BKK 10210 Office: +66 2535 6784-5 application form